Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
The Manager, Outbound Transportation oversees store delivery transportation and furniture and bedding home delivery from one of Macy’s store delivery centers (SDC). This role may also include responsibility for any delivery hub operations supporting the store delivery center. The manager collaborates with SDC operations and dedicated or third-party carriers to optimize outbound deliveries for speed, cost, and service. They report directly to the Senior Manager, Outbound Transportation.
Leadership: Ability to lead store delivery transportation operations and delivery hub operations effectively, ensuring smooth functioning and optimal performance.
Transportation Planning: Skill in planning and optimizing daily and seasonal routing plans in collaboration with Transportation Optimization to maximize efficiency.
Communication: Excellent communication skills to effectively communicate transportation plans and policies to store operations and address any questions or concerns.
Collaboration: Proficiency in collaborating with operations to align operating models and deliver the best possible service to stores and customers.
Analytical Skills: Strong analytical skills to leverage data and analytics to identify opportunities for cost reduction and performance improvement.
Performance Management: Ability to manage the performance of dedicated and third-party delivery providers through key performance indicators, ensuring adherence to standards.
Financial Acumen: Understanding of finance principles to partner with finance on monthly budget planning and key financial metrics.
Team Development: Focus on promoting effective team member development, fostering a supportive work environment.
Transportation Management Tools: Working understanding of transportation management tools such as Blue Yonder, facilitating efficient transportation operations.
Problem-Solving Skills: Capability to solve problems efficiently and address issues directly as they arise, maintaining operational effectiveness.
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.
