Job Number:

***This role is based at our corporate office in Mexico City, Mexico***

Exceptional Hospitality Starts with You

This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Manager Total Account Management – Area Sales Team Mexico, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share. On the Area Sales Team Mexico reporting to Director ASO's Caribbean & Latin America, you will focus on building positive partnerships with your TAM (Total Account Management) account roster within CDMX and Toluca.

What you'll do during a typical day:

• You will develop new accounts and solicitation of new customer relationships, while maintaining and growing existing relationship with current accounts.
• You will be committed to improving revenue and growing Hilton's market share and supervise the facilitation annual contracting process for your accounts.
• You will be the main contact for the assigned account roster, keeping both hotels and brand representatives informed about assigned accounts, and will maintain relationships of assigned accounts with the goal to improve revenue and increase market share into Hilton hotels in Mexico.
• Lead the account management and account development for a roster of accounts that is segmented geographically in the CDMX and Toluca region.
• Directly responsible for soliciting, qualifying, and generating and converting new business for our Mexico hotels from local accounts in your geographic region.
• Be responsible for overall account planning strategy to facilitate growth.
• Demonstrate an understanding of negotiating business travel sales contracts with corporate accounts, an understanding of the local contracting and RFP Process, business travel sales terminology, and business travel sales reporting.

How you'll collaborate with others:

• Make introductions to clients during sales calls, tradeshows, conventions, and local events.
• Assist hotels with conflict resolution, contract negotiation, support of hotels' business/revenue needs, and closing sales.
• Represent Mexico Area Sales Team and with leadership in familiarization (FAM) trips, travel and domestic tradeshows, and industry events to meet with unmanaged accounts and generate new business opportunities.

Deliverables you'll take ownership of:

• Identify priorities of hotels and maintain strong relationships with them.
• Produce a yearly pre-determined revenue in room, meetings, and food & beverage to the corporation.
• Achieve booked domestic revenue quotas. Set and achieve sales competencies as discussed between you and your manager.
• Maintain Salesforce/MicroStrategy reports, including call reports, meeting profiles, history, and traces.
• Submit monthly reports, ad hoc reports, and complete projects and deliverables by due dates.

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of professional experience
• Three (3) years of direct sales experience in the travel industry
• Experience with prospecting and account development
• Strong negotiation and sales skills
• Spanish and English fluency (oral and written)
• Proficient in Microsoft Outlook, Word, PowerPoint, Excel, Web-Ex, MS Teams and Zoom
• Travel up to 50%

It would be useful if you have:

• BA/BS bachelor's degree
• Experience using Salesforce and MicroStrategy
• Willingness to travel to the United States

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.