Title: Manager, TikTok Shop Paid Media

Reports to: Executive Director, Social & Creator Commerce

About the Job:

The Manager, TikTok Shop Media is responsible for leading the in-house management of paid media on TikTok Shop, with a primary focus on GMV Max ad spend optimization across ELC's brand portfolio. This role provides strategic oversight and tactical execution of Shop Ads programs designed to amplify organic and affiliate content, scale creator-driven commerce, and drive measurable GMV growth.

A core responsibility of this role is partnering with TikTok's Global Business Solutions (GBS) team to coordinate upper-funnel TikTok awareness campaigns with lower-funnel Shop campaigns, ensuring ELC is leveraging the full TikTok ad stack to drive an integrated, full-funnel paid media strategy.

This role represents a critical in-housing of capability previously managed through agency partners. The Manager will own day-to-day campaign management, budget allocation, performance optimization, and reporting — partnering closely with brand leads, creator and affiliate managers, and channel leadership to align paid media investment with brand priorities and commercial targets.

This is a hands-on-keyboard role for a paid media practitioner with direct, current experience running GMV Max campaigns at scale.

Responsibilities

Shop Ads Strategy & Daily GMV Max Campaign Management

· Develop GMV Max campaign strategy aligned to brand and channel GMV targets, in partnership with brand leads and channel leadership

· Generate and launch strategic campaign structure to prioritize intentional product promotion, budget allocation and ROI targets

· Continuously optimize campaigns for Target ROI and Max Delivery objectives, including daily pacing/performance monitoring, SKU selection shifts and promoted video adjustments based on performance signals

· Own daily management and distribution of paid media budget across active campaigns based on real-time performance against brand and channel goals

· Conduct daily monitoring of campaign performance metrics defined in partnership with brand stakeholders during the strategy phase

· Proactively identify and act on optimization opportunities — pacing, creative fatigue, and product-level performance shifts

Ads Reporting & Performance Insights

· Establish and define consistent, portfolio-wide KPIs

· Deliver weekly campaign performance reviews against agreed-upon metrics (within GMV Max reporting capabilities)

· Build and present monthly recaps that include performance summary, optimization actions taken, and forward-looking recommendations

· Translate paid media performance into actionable insights for brand and channel leadership, surfacing trends, risks, and opportunities

Full-Funnel Integration & Cross-Functional Partnership

· Partner with TikTok's Global Business Solutions (GBS) team to coordinate upper-funnel TikTok awareness campaigns with lower-funnel Shop campaigns, ensuring a connected full-funnel paid media strategy

· Partner with our ELC NA Central Media Team and ELC's media agency of record (WPP) to align broader brand and media investment with Shop Ads activity

· Partner with ELC NA's affiliate management agency to amplify high-performing organic and affiliate content through paid Shop Ads

· Collaborate with brand teams to ensure paid media activity reflects brand standards, launch priorities, and campaign moments

· Work with channel leadership and finance to manage budget reporting, forecasting, and reconciliation

Qualifications

Requirements

· 4+ years of paid media experience

· Direct, hands-on experience managing GMV Max campaigns at scale

· Strong analytical skills with the ability to translate campaign data into clear, actionable recommendations

· Comfort operating in a fast-moving, ambiguous environment where the platform evolves quickly

· Strong communication and stakeholder management skills, including the ability to present performance and recommendations to senior leaders

Preferred Experience:

· Experience in beauty, CPG, or other high-velocity consumer categories

· Familiarity with broader TikTok ad ecosystem beyond Shop Ads (upper-funnel awareness, Spark Ads, TopView)

· Experience working alongside or transitioning work in-house from agency partners