Job Description

He marama kei te heke mai me Clarus (A bright future with Clarus)

Clarus safely delivers the vital energy New Zealand needs to thrive today and in the future. Starting off in Taranaki, our Firstgas, Rockgas, Firstlight Network, First Renewables, Flexgas and Gas Service NZ operations now span the length and breadth of Aotearoa — so you’re never far away from our good energy. Clarus is investing in opportunities to develop greener alternatives to natural gas and LPG - like partnering with Ecogas to deliver New Zealand’s first renewable biomethane project, and working with other gas distributors to trial hydrogen blending. We care about the communities where we live and work and are guided by principles of inclusiveness, kaitiakitanga and excellence.

Kōrero mō te tūranga (about the role)

We’re looking for a strong people leader to bring the good energy to our Technology Operations team. Reporting to the CTIO, the Manager, Technology Operations plays a key role in ensuring the consistent, high-quality delivery of technology services. The role balances operational stability with continuous improvement, enables secure, well‑governed technology change, and provides leadership across technology and the wider organisation.

You can expect to:

• Provide on-site and remote leadership to a team of employees and contractors
• Own strategic supplier and partner relationships, including commercial engagement, contractual governance, and service performance oversight.
• Set and manage Technology Operations objectives, OKRs, and missions aligned to Clarus’s enterprise and technology priorities.
• Ensure the resilient, secure, and reliable delivery of enterprise technology services that meet agreed service levels, availability requirements, and business expectations.

This role is based at our Bell Block office, providing support across the motu.

Qualifications

Mōu  (about you)

As well as being confident, pragmatic, people focused leader, you'll also have:

• 10+ years’ experience in technology operations or service delivery leadership roles within complex enterprise environments.

• Demonstrated experience governing enterprise technology services, including service desk, infrastructure, applications support, and change management.

• Strong understanding and practical application of ITIL and service management frameworks at an enterprise level.

• Experience owning operational budgets, including financial planning, forecasting, and performance management for large‑scale technology services.

• Excellent communication skills, with the ability to engage technical and non-technical audiences.

Nice to have (but not essential):

• Experience operating within regulated, safety‑critical, or high‑availability environments.

• Experience designing or evolving technology operations operating models, organisational structures, or sourcing strategies.

• Experience supporting major technology transformations, platform modernisation, or cloud‑based operating environments.

Additional Information

Ka aroha koe ki tō mātou wairua pai (You’lll love our good energy)

At Clarus you’ll be valued for who you are, rewarded for what you do and supported to thrive. Along with your competitive salary, you’ll get a whole host of extra benefits including additional leave entitlements, flexible working arrangements and free insurances and health checks. Our award-winning wellness programme recognises you’re more than the job you do and supports you with initiatives like an annual wellness grant and access to professional wellbeing services for you and your whānau. We’ll also fuel your professional development and help you build the career you want in an environment where you can flourish, surrounded by great colleagues.

Hiahia? (interested?) Come and join the whānau!

Want to work where your experience and expertise are valued and rewarded, where you’re surrounded by great people and supported to develop personally and professionally? Fill your workday with good energy at Clarus by clicking the link below before applications closeon Tuesday 2 June 2026, or email careers@clarus.co.nzfor a copy of the full job description.