Job Description

The Product Training Manager is responsible for development and implementation of service oriented training classes for both Toshiba employees and customers that are conducted at both the Toshiba Training Center and offsite customer locations.

Responsibilities:

• Responsible for the development, implementation and maintenance of an on-going technical service training program.
• Responsible for providing curriculum design solutions, conducting needs analysis, recommending instructional methods, and designing/developing training materials for technical service training programs.
• Responsible for selecting, developing and implementing teaching aids such as training manuals, demonstrations models, multimedia visual aids, and reference materials.
• Provide expertise in detailed project planning, monitors progress towards milestones, monitors projects expenditures and departmental budget.
• Responsible for supervising Product Instructors.

Preferred Experience:

• Adobe LMS
• Adobe Captivate
• Adobe Articulate
• Oracle
• CoPilot

Travel:

• 25% to 50%