Main Tasks

Roles & Responsibilities:

• Develop sales plan for process and specialty application products such as dairy, pharma, F&B, chemical, automobile etc.
• Reaching out the market to develop new customers for generating enquiries for Process application. Understanding the customer needs and application to recommend most suitable product and solution.
• Participate in the development of the sales, marketing, customer retention, advertising, and customer satisfaction for the specific country/region.
• Company / Product Accreditation and PQ submissions to Consultants and Clients.
• Forecast customer/market trends/pipeline for forward planning and monitor competitors’ activities in the specific market(s).
• Develop and maintain positive long-term relationships with key accounts / distributors / dealers through customer visits and providing consultation services and support on M+H membrane solution products.
• Provide design support to the other sales team member for process application to stay competitive.
• Manage the day-to-day sales operational activities for customers.
• Oversee the sales support activities such as administration, customer service, invoicing and credit and collections.
• Competition analysis and Pricing strategies on project basis.
• Handle customer complaints/product returns.
• Conduct Seminars, Exhibitions, product trainings/workshops for distributors/dealers, OEM, consultant and End Users.
• Working hand in hand with the Regional Sales Manager, other sales team members, Product Managers and Technical Team for new pilots, development of new products suiting the regional requirement and applications and providing design support.
• Travel and attend client meetings to support other Sales Engineers / Mangers as and when needed and not limiting purview to a particular sector, area or region.

Experience

Minimum Qualification:

• Education - Bachelor of Engineering/Technology Degree in Environmental, Mechanical, Chemical or Diary Engineering /Food Technology or equivalent/related field. And MBA / PGDBM in marketing & sales is desirable.

• Training and Experience - Minimum 8 to 17years of experience in a similar position gained in the international process technology industry specially focusing on dairy, food & beverages, chemical, pharma & textile. Previous experience as a Sales Manager and/or Product Marketing greatly preferred.
• Knowledge and experience of water and wastewater membrane sales is desirable.
• Travel - This position requires extensive travel across India.
• English (fluent) required. Local languages and Hindi desirable.
• Sales experience and knowledge of sales process within process and specialty membrane market.
• Process design and proposal preparation for dairy, dye desalting, UF/NF process applications