CIRCOR International, Inc.

Manager – Technical Sales & Customer Service

CIRCOR International, Inc.  •  Mumbai, IN (Onsite)  •  5 hours ago
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Job Description

Principal Activities

  • Responsible for workload allocation, management reporting, assist team members on day-to-day activities.
  • Responsible for team deliverables. Once a task is assigned to a team member, that team member will be the direct point of contact
  • Able to provide inputs to optimize and improved the Selection Program for all types of Pumps in the portfolio of Allweiler India
  • Focus on standardization of processes and systems in Technical sales and Customer Service.
  • Review and assist in Techno-commercial proposals; Should be able to provide technical support to the customers.
  • Responsible for achieving the team KRAs and organization goals for the team.
  • Drive improvement activities in the team & involve in process simplification actions.
  • Provides technical assistance during the detailed engineering phase of inquiries and projects through product applications and specifications to provide an engineered solution for integration.
  • Analyses specifications, application data sheets, inquiry data sheets or other similar documents to determine if the desired specifications can be met.
  • Defines the products and their interrelationships to meet the functional and performance requirements.
  • Verified / Prepares estimates/quotes for non-price listed products and other pertinent data required to satisfy customer requirements.
  • Maintains and improves technical competency, staying current with changes in the industry.
  • Completes and maintains all required paperwork, quotes, quote log, and other required documentation.
  • Learns and understands customer's requirements and application to make appropriate product recommendations.
  • Evaluates inquiries and specifications to create formal proposals for sales managers, distributors, and other customers.
  • Ensure complete and correct handover of the orders to operation team
  • Focus on driving efficient Kick off process
  • Establish and track performance metrics, monitor the inside sales dashboard and benchmark against best practices to enhance service levels of technical sales and customer services team

CANDIDATE REQUIREMENTS

Knowledge Skills & Abilities

Technical Skills:

  • Should have experience in handling team
  • Expert knowledge in international standards & specifications.
  • Very good knowledge in materials and specifications used in the various industries, applications & different requirements
  • Should have knowledge of key segments like Power Plants, Oil & Gas and other General Industries.

Soft Skills:

  • Listening and counselling skills.
  • Team building and Leadership skills
  • Communication and presentation skills.
  • Negotiation & Influencing skills.
  • Problem analysis and decision making, Analytical skills

Education & Experience

  • Education: Graduate in Mechanical, Instrumentation or Chemical technology
  • Experience: 12 + years of industry experience

CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities

CIRCOR International, Inc.

About CIRCOR International, Inc.

CIRCOR International is a global manufacturer specializing in highly engineered, complex, and severe environment products that serve long-term, high growth infrastructure markets, including oil and gas, power generation, industrial, and aerospace & defense.

CIRCOR. Excellence in Flow Control.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Burlington, MA
Year Founded
Unknown
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