Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

How will you make an impact in this role?

As the Program Manager, you are chartered with developing organizational optimization across a globally diverse team.

You will drive core initiatives, strategy, and track execution against business priorities; including migration planning and bridge facilitation.

The Program Manager will be provided a diverse range of activities from leading strategic initiatives to managing key initiatives of the IPCW Migration Program Team.

The ideal candidate has executive communication experience, excellent business, and organizational acumen, is passionate about business operations, analytical and has excellent written and verbal communication skills.

We are looking for someone who is self-motivated, brings an optimistic, can-do attitude to work, is able to work both independently and in a collaborative manner, and works well across organizational boundaries.

The successful candidate will enjoy working with globally dispersed teams to drive many ad-hoc activities. They will benefit from exposure to the leadership styles of many VP’s and Directors.

The role offers challenging experiences while allowing the candidate to leverage their existing project and program management skill set.

• Clearly communicate the IPCW journey to various levels of management, reporting on progress, raising key decisions and flagging partner needs.
• Coordinate migration data center planning initiatives, and facilitate migration bridges.
• Planning, directing and coordinating strategic programs for Leadership teams.
• Lead cross-functional program teams to define, prioritize and achieve strategic objectives as outline by the VP of the organization.
• Partner and manage relationships with customers and IT leadership to define and prioritize short and long-term objectives.
• Identify all stakeholders, establish communication channels and track progress metrics.

Required Qualifications

• 5+ years’ experience driving core initiatives, strategy, and tracking execution against business priorities
• 3-5+ years’ experience leading, organizing, and managing team communications
• Requires professional written and verbal communication skills with high attention to detail
• Experience and/or expert knowledge in PowerPoint, Excel and writing succinct technical memos at the executive level Experience working in a deadline driven production-oriented environment
• Exceptional professional communication skills – clear, logical, structured, outcome oriented
• Possess analytical ability to identify trends in data, present results and recommend solutions
• Must be able to translate data/insights into compelling presentations
• Able to synthesize information and connect the dots to draw conclusions about potential impacts or opportunities
• High level of integrity with ability to handle sensitive issues with complete confidentiality
• Proven ability to independently manage multiple workstreams and consistently drive results
• Adaptable interpersonal skills, high energy, and a proven team-first mentality.
• Curiosity, a willingness to learn & a sense of ownership and accountability
• Business maturity and demonstrated potential to influence at all levels
• Excellent collaboration and influencing skills – ability to obtain consensus and deliver results in an environment which requires a high degree of coordination and alignment with short timeframes
• Possess ability to lead, follow and partner with peers within an enterprise level organization
• Excellent thought leadership, analytical, problem solving, and decision-making skills
• A proven track record of driving initiatives in an ambiguous and changing environment
• Bachelor’s degree preferred

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.