Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

• Play the role of technical expert, proficient in addressing domain-specific challenges and driving technological innovations to achieve breakthrough solutions.
• Deliver impactful AI solutions aligned with pre-defined business goals to drive adoption and measurable organizational value. Ensure these outcomes are achieved within the fixed project resources, optimizing cost, quality, and delivery time.
• Execute GIO’s AI product strategy, vision, and roadmap, ensuring alignment with business goals and user needs.
• Collaborate closely with technical experts from AIA China, GIO’s technology team, and local stakeholders to define product roadmaps, prioritize features, and ensure seamless integration.
• Foster cross-functional partnerships to support innovation, scalability, and continuous improvement in AI product development.

• Business related correspondence. Technical in between to the collaboration innovation business partners. Manage conversations with stakeholders and project sponsors
• Manage the project team, ensuring appropriate deployment of manpower and engagement of team members (e.g., developers, algorithm engineers) to meet project objectives.
• Responsible for the day-to-day management and execution of GIO’s AI product strategy through the various projects managed.
• Focuses on translating the product vision into actionable tasks and ensuring the successful delivery of product features that meet customer needs and business objectives.
• Collaborates closely with GIO’s Technology team and stakeholders to implement the product roadmap and prioritize features.
• Act as the technical liaison to Innovation Partners, facilitating effective communication and collaboration between technical and non-technical stakeholders such as the Project Executive Leadership Team, Project Sponsors, AI Council, and EXCO.
• Work closely with data scientists, engineers and product managers to define business requirements and translate it to generative AI requirements for implementation.
• Drive cross-functional initiatives to accelerate generative AI adoption
• Support on creating and maintaining AI library and use case success stories

Financial and Non-Financial Measures

• Achieve timely and quality-driven project outcomes.
• Stakeholder feedback on project delivery as a critical performance metric
• Enhance overall organizational efficiency and business effectiveness.

Communication Requirements

Internal: 50%

• Internal collaboration with Developers, Product Manager, Backend and Frontend leads, Algorithm Developers.
• End users from the Business

External: 50%

• External vendor engagement

Minimum Job Requirements:

• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering or related discipline.
• Minimum of 10+ years’ of relevant working experience.
• Prior experience in business analyst role, AI research, trend analysis, or related fields.
• Strong understanding of generative AI and their practical applications.
• Proficiency in business and use cases analysis and trend forecasting.
• Ability to synthesize complex information into insights.
• Strong command of written and spoken English and Chinese is required to effectively communicate across diverse teams and stakeholders.
• Solid knowledge of insurance, finance business processes.
• Ability to work effectively in interdisciplinary teams.
• Familiarity with generative AI techniques and understanding of machine learning principles.
• Certifications in AI, machine learning or data science.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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