Job Description

As a valued London Drugs family member, the opportunities for career growth are unlimited! Here is a great chance for you to grow your skills and experience.

We currently have opportunities for:

Manager - TECH Experience


The Manager - TECH Experience is an elevated leadership position within the TECH division at the store. This person has a passion for, and an understanding of, all categories that make up the TECH business. This role’s main objective is to drive and grow the TECH business as a whole within their store. As a leader and coach, they are responsible for the financial objectives for all areas of the TECH business including Photo Electronics (including Photo Counter), Computer, TECH Services and Audio Video Systems departments.

The Manager - TECH Experience will ensure the daily delivery of a superior customer experience. They are responsible for the development of an effective sales team, responding to all customer and business-to-business relationships. They are an ambassador for London Drugs and will pursue local community opportunities specific to their business and will collaborate closely with Store, District and Business Unit management to execute on these opportunities.

The Manager - TECH Experience is the direct liaison with Store, District and Business Unit management. As such, a central component of this role is to maintain and foster open, daily communications with these management groups to support the best customer experience in the TECH area.

EDUCATION & KNOWLEDGE:

• Strong understanding of the TECH Department’s operational software and support systems.
• Knowledge of desktop PCs and Windows-based operating systems.
• A thorough understanding of all TECH products and services of the Photo Electronics, PhotoLab, Audio Video Systems and Computer categories
• A good working knowledge of the corporate provided Franklin covey workshops such as The 7 Habits for managers and Leadership: Great Leaders, Great Teams, Great results.
• Strong working knowledge of all aspects of merchandising.
• Update current technical knowledge by attending seminars, product sessions or other methods that will help improve general skills and expertise.
• Will take necessary management and technical training as required.

DUTIES, RESPONSIBILITIES, & TASKS:

• Manage inventory to meet the TECH areas and customer requirements, while maintaining inventory control.
• Monitor and control the financial aspect of his/her area to ensure maximum profitability.
• Set production/sales goals for the TECH Department team and hold them accountable to maximize sales events and productivity.
• Continue to develop technical knowledge and strong business skills.
• Promote London Drugs in the community as a place to shop and a place to work.
• Responsible for ensuring the completion of the work schedule for the department in accordance with Company Policy and expectations. Ensure schedules are built on projected sales with a goal to meet benchmarks, to be under last year’s payroll percentage and to be within additional corporate directives.
• Keep up to date on new products, services and information relating to all relevant industry technologies including, but not limited to, key areas such as cameras, mobile phones, PC/laptops/tablets, TECH Services and televisions.

If you are a well organized individual possessing sound leadership skills, combined with professional sales experience, who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

If you are interested in exploring opportunities but not sure where to start, talk to your Manager about this posting, then submit your application on-line.

London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.

At London Drugs, we believe in fostering a culture that treats employees like family. We are committed to providing our employees with a supportive and encouraging environment that promotes professional development and advancement. By fostering this approach, we aim to create an atmosphere where every employee feels supported, appreciated, and motivated to contribute their best to the organization.

When we consider employees for new opportunities or promotions, we see them as integral members of our work family. Our commitment to treating employees like family is reflected in our practices of open communication, recognition of achievements, and providing opportunities for continuous learning and skill development. We want our employees to feel a strong sense of belonging and commitment to their success within the organization.

Therefore, we focus on promoting from within and we invite you to view all live postings to help advance your career with us. We also hold Manager-In-Training programs and LD Career Weeks to help better educate, prepare and support you with your career advancement journey.