Posting number: 201905460
Department: |Department of Planning & Natural Resources- STT|
Job classification: Manager, Systems & Programming
Posting type: Open & Promotional
Categories: Program Management
Under the general supervision of the agency head or designee, an employee in this class is
responsible for supervising the activities of the Systems & Programming personnel engaged in
analysis, evaluation, revision, development and installation of new and improved data processing
methods, procedures, and techniques.
Work requires the development, installation, and maintenance of systems using the knowledge
and application of information systems, data processing, computer programs, and computer
science techniques.
Supervises, assigns, coordinates, and reviews the work of Systems and Programming Section staff.
Prepares written reports for the Director on assignment status, project progress, and section activities.
Evaluates section personnel and provides guidance to improve work performance and technical effectiveness.
Recommends new or improved uses of data processing equipment, systems, and related technology.
Establishes and maintains communication with authorized users to identify needs and coordinate data processing services.
Maintains, develops, and modifies computer systems and programs to meet operational requirements.
Conducts and coordinates staff training to support effective system use and technical development.
Evaluates new technical developments and recommends appropriate application to section operations.
Prepares technical and administrative reports as required to document section activities and recommendations.
Performs other related duties as required.
Graduation from a recognized college or university and three years experience in Computer Programming and System Design and analysis, including one year in a supervisory capacity.
FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of computer systems, programming principles, systems analysis, and data processing methods.
Knowledge of project coordination, resource allocation, staff supervision, and operational planning.
Knowledge of current technology trends, system development practices, and methods for improving program operations.
Skill in analyzing technical problems and developing practical system solutions.
Skill in managing programming, systems development, and technical support activities.
Skill in the effective use of computers, software applications, and related information technology tools.
Ability to communicate effectively, orally and in writing.
Ability to plan, assign, review, and coordinate the work of technical personnel.
Ability to establish and maintain effective working relationships with users, staff, vendors, and agency officials.
Ability to apply policies, procedures, and technical standards to resolve operational and system- related issues.
FACTOR 2- SUPERVISORY CONTROLS
Work is supervised by a higher-level officer who gives general assignments, goals, and
objectives. The incumbent exercises considerable independence in planning, coordinating, and
resolving systems and programming matters. Work is reviewed for compliance with established
policies, technical standards, project objectives, and operational results.
FACTOR 3- GUIDELINES
Guidelines include departmental policies and procedures, applicable laws, rules and regulations,
technical standards, industry practices, user manuals and requirements, and administrative
directives. The incumbent uses judgment to interpret and apply guidelines to systems
development, programming, support, and operational issues.
FACTOR 4- COMPLEXITY
Work involves analyzing, coordinating, and resolving varied systems, programming, and data
processing issues. Assignments require determining appropriate methods, testing solutions, and
managing system modifications to support reliable and efficient operations.
FACTOR 5- SCOPE AND EFFECT
The purpose of the work is to support the planning, development, maintenance, and
improvement of systems and programming services. Results affect the efficiency, reliability, and
productivity of agency data processing operations and user support.
FACTOR 6- PERSONAL CONTACT
Contacts are supervisors, coworkers, agency officials, unit staff, system users, vendors, and
technical specialists. Contacts are made in person, by telephone, electronically, or in writing.
FACTOR 7- PURPOSE OF CONTACTS
Contacts are made to exchange information, coordinate services, resolve technical issues, explain
system requirements, and support effective use of data processing resources.
FACTOR 8- PHYSICAL DEMANDS
Work is primarily sedentary but may require standing, walking, bending, lifting light equipment,
using computer equipment for extended periods, and occasional travel to work sites.
FACTOR 9- WORK ENVIRONMENT
Work is performed primarily in an office setting, with occasional travel to agency locations, user
sites, or vendor facilities as needed.
The Government of the Virgin Islands Division of Personnel is proud to be at the forefront of progressive public sector Human Resources Management.
Our goal is to address the Government of the Virgin Islands’ business needs with strategic and innovative solutions. We partner with departments and agencies to establish a workforce of excellence who are well-qualified, trained and highly motivated to serve the citizens and visitors of the United States Virgin Islands.
