Job Description

Everything we do is underscored by a why — and that why is one another.

Location:

Altru Specialty Center
4500 S. Washington St.
Grand Forks, ND 58201The Manager of Patient Care will be responsible for managing the daily operations of the department(s). This includes managing staff, coordinating patient care, and ensuring the smooth operations of the department.

Essential Job Functions:

• Recruits, coaches, and manages staff, including setting goals and objectives and conducting performance evaluations.

• Oversees surgical and procedural areas including South Campus Surgery (Orthopedics), Endoscopy/Outpatient Procedure Center, Pain Management Procedures, and Pre-Procedures.

• Coordinates patient care by managing patient flow and collaborating with healthcare providers and cross-functional teams.

• Oversees the department’s financial operations, including budgeting, productivity, and reporting.

• Ensures compliance with all relevant laws, regulations, and policies, including HIPAA and OSHA.

• Monitors department performance and quality metrics and implements improvements as needed.

• Fosters a positive and professional work environment for staff and patients.

• Handles patient inquiries and complaints in a timely and compassionate manner.

• Follows the chain of command process for nursing practice and/or clinical services.

• Performs other duties as assigned or needed to meet the needs of the department/organization.

Certification:

• Driver's License with Acceptable Driving Record | Driver’s License - Current State Licensed | Prior to Start Date

• Basic Life Support (BLS) | American Heart Association (AHA) | Within 90 days of Start Date | Learning Management System

Education:

• Required: Associates - Business- OR -Associates - Healthcare• Preferred: Bachelors - Business- OR -Bachelors - Healthcare- OR -Masters - Business- OR -Masters - Healthcare

Work Experience:

• Required: A minimum of 5 years Related Experience

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands :

• Sit: Frequently (34-66%)• Stand: Occasionally (5-33%)• Walk: Occasionally (5-33%)• Stoop/Bend: Occasionally (5-33%)• Reach: Occasionally (5-33%)• Crawl: Not Applicable• Squat/Crouch/Kneel: Rarely (1-4%)• Twist: Occasionally (5-33%)• Handle/Finger/Feel: Continuously (67-100%)• See: Continuously (67-100%)• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Sedentary (<10 pounds)• Carry: Sedentary (<10 pounds)• Push/Pull: Sedentary (<10 pounds)• Slide/Transfer: Sedentary (<10 pounds)

Working Conditions:

• Indoor: Continuously (67-100%)• Outdoor: Not Applicable• Extreme Temperature: Not Applicable

Driving Requirement Definitions:

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position:

Occasional DriverReference ID: R8066

Making a real difference. For one another.

To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)