Job Description

The Manager - Operations & Support at AWAL is responsible for partner onboarding and support, release planning and operations and vendor management for AWAL teams across the globe.

What you'll do:

• Vendor onboarding & Vendor Payment support for AWAL teams globally.
• Coordinate and manage partner onboarding for key AWAL partners based in South Asia and South East Asia, including the setup of a partner's account with AWAL including setup of banking information.
• Support audio release operations of AWAL partners based in the above regions in conjunction with our global ops teams.
• Support AWAL partners with AWAL processes and systems.
• Collaborate with internal teams to streamline workflows and delivery timelines.

Who you are:

• Minimum 3–5 years of work experience (preferably in operations/coordination roles).
• Bachelor’s degree (preferred in Marketing, Operations, or related fields).
• Strong attention to detail and organizational skills.
• Ability to handle high-volume, deadline-driven workflows.
• Analytical mindset with the ability to identify and act on trends.
• Excellent coordination and communication skills.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

Privacy Policy

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Please note that applicants must be at least 18 years of age.