Job Description

I. Job Summary

Support development of growth strategies to increase performance and drive execution while working alongside senior leadership within Energy and Environmental Services. Collaborate with various cross-functional corporate and area teams to evaluate and coordinate continuous improvement objectives. Contributes to the development of long-term strategy to ensure development of customer experience initiatives, technology related projects and development of internal tools to drive business decisions

II. Essential Duties and Responsibilities

• Partners with Staff, Managers, Directors, and VP's to analyze profitability and productivity performance, develop and implement strategic and operational improvement plans to achieve and exceed business goals.
• Promotes development and implementation of solutions and tools to drive enhanced business decision-making process with executive ready recommendations insightful analytics.
• Gather and provide clarification to functional and technical requirements across the customer’s value chain and provide analytical support and new perspective to evaluate customer mix, commercial focus, and market approach.
• Develops new ideas and processes working with Directors and Sr. Directors in Operations, Finance, Customer, HR, Digital Legal, Market Areas, and other Departments to analyze customer profitability, coordinating the development and standardization of data, tools, and analysis.
• Coach fundamentals of Business Innovation (Discovery, Design Sprint, Sprint Cycle, Hardening/Release, and Innovation Support).
• Validates budget planning information, analyzing year-to-date data versus prior year and budget. Utilizes financial analysis and data mining software/techniques to evaluate the effectiveness of current processes.
• Reviews project management cue with Digital, business analysts and SMEs to ensure we are proactively re-prioritizing efforts based on business and customer value.
• Collaborates with system users and management to assist with change management and transition to new applications and/or application enhancements; acts as a local “super-user” regarding aspects of system post-deployment.
• Drafts recommended improvements to the operating model, including organizational design, workforce planning, process standardization, and automation to support efficiency, scalability, and service quality
• Develops and implements effective business processes, consistent with the accomplishment of long-range objectives which will enhance effectiveness, while working closely with business leadership - all levels.
  

III. Qualifications

A. Required Qualifications

• Bachelor's Degree in Business Administration, Finance, Economics, or similar area of study, or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience
• 5 years in demonstrating knowledge of analysis, statistics, desktop tools, and project management

B. Preferred Qualifications

• Strong analytical skills, with the ability to build, manage and synthesize financial models, performance analysis and revenue forecasting
• Proven ability to working across a large organization and drive process culture change
  Ability to act independently and multiple groups to execute technical projects and deep understanding of successful project execution techniques through seasoned exposure to organizational behavior
• Proven track record in data modeling, quantitative analysis and familiarity with CRM programs
  Strong communication, coaching & motivation skills
• Demonstrated knowledge of medical waste practices or solutions in corporate and small business operations.
• Ability to identify opportunities and consult with internal and external customers on solutions or best practices for operational improvement
  

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing
  

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

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ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.