Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships, our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights, shopping and everyday purchases to enjoying exclusive perks and privileges, Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forward-thinking approach, we continue to redefine loyalty in the aviation industry, setting the standard for excellence and innovation.
The Manager Strategy is responsible for driving the strategic thinking that underpins the key growth opportunities for Loyalty as well as governing the strategy that delivers Loyalty to its targets. A core part of the role will be leading the ongoing Strategy functions of the Loyalty business both from a portfolio and business level. It is including scoping new opportunities (from strategy to business case creation, proposals and contract negotiations with Partners), commercial deal assessment and structuring support as well as preparing Group leadership and Board materials.
The role reports into the Head of Strategy as the core strategy support role and part of the central Office of the CFO. It will also work within a multi-disciplinarian Accelerator Squad and liaise with a number of Squad Leads (Heads of) and their teams across the Loyalty business including Commercial Partners & QBR, Core Program, B2C businesses, and Data and Analytics.
What you’ll bring to the role:
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
Applications close on the 28th of June
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.
Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 29,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together.
If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us.
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