Job Description

Job Purpose

Manager, Strategic Partnerships will assist Deputy Director, Licencing, Partnerships & Strategic HR to develop and execute a wide range of corporate and or business visits, events, engagement programmes, and partnership initiatives with internal stakeholders, local agencies and industry partners as well as overseas companies.
This role requires a highly organised and proactive individual who is comfortable engaging diverse stakeholders, managing multiple workstreams concurrently, and delivering high-quality engagements that reflect the organisation’s strategic priorities and corporate image. The Manager plays a key role in ensuring that partnerships and engagement activities are well-planned, professionally executed, and aligned with long-term organisational objectives.

Responsibilities

1. Ability to effectively engage and collaborate with individuals from diverse cultural backgrounds
2. Manage initiatives through co-ordinating with multiple stakeholders, ensuring adherence to timelines, and monitoring progress towards objectives.
3. Demonstrate agility in addressing unforeseen challenges, including technical problems, conflicts, or sudden changes in plans.
4. Develop and oversee realistic budgets, track expenses, and make informed decisions to optimise resources and minimise costs.
5. Coordinate with Corporate Shared Services and Trains Management to develop and deliver seamless engagement programmes and events.
6. Perform secretariat duties at Board, Management, and Key Stakeholders meetings, ensuring smooth facilitation and documentation of meetings.
7. Provide support to other ad-hoc projects, cross-functional initiatives and team members as required
8. Contribute to overall team effectiveness by sharing best practices, supporting peak workloads, and fostering a collaborative working environment

Qualifications & Work Experience

• Bachelor's degree in Business Management or related field; professional certification is advantageous.
• Minimum 3 years of experience in operational or management role, preferably with exposure to stakeholder engagement, partnerships, or event management.
• Experience in business planning process in an operational or regulated environment is desirable.
• Ability to think strategically and apply critical thinking to challenges and opportunities. This may involve troubleshooting technical problems, resolving conflicts, or adapting to last-minute changes.
• Ability to work as part of a team and contribute to a positive work culture.

Skills

• Strong organisational and coordination skills, with the ability to manage multiple priorities and stakeholders simultaneously.
• Excellent analytical and problem-solving skills, with the ability to leverage data and metrics to drive insights and inform decision-making.
• Positive mindset, adaptable to change in a highly regulated operating environment.
• Ability to work independently and deliver results in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with individuals at all levels of the organization.
• Proficient in Microsoft Office (including Word, Excel, PowerPoint, PowerBi); familiarity with digital tools and Artificial Intelligence applications is advantageous.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.