Asurion

Manager, Strategic Initiatives

Asurion  •  Nashville, TN (Onsite)  •  3 hours ago
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Job Description

The Manager of Strategic Initiatives directs and oversees supply chain projects to ensure new programs and projects meet organization goals and requirements. These initiatives are highly cross-functional inside Supply Chain and across the organization. Develops project plans, risk analysis, training plans, communication plans, etc. to ensure project success. Facilitates regular cross-functional team calls, leadership check-ins and accountable for overall initiative success. Oversees all aspects of projects including schedule, adherence to metrics, risks, and communications. Ensures cross-functional team members deliver all work within schedule and to full project scope. Skilled in working in a highly matrixed environment. Experience leading others through influence and aligning team to objectives.

Essential Duties and Responsibilities:

· Develops project plans and drives project milestones

· Spearhead and manage all projects through all projects phases from initiation to closure

· Accountable for meeting agreed upon scope, delivery schedule and quality measures

· Role requires excellent oral and written communications, interpersonal, negotiation, and project planning skills

· Apply risk management assessment in project planning / ongoing execution and resolves issues and conflicts associated with management of multiple complex high-priority projects

What You’ll Bring to the Team:

· Successful track record of working through barriers and delivering results

· Ability to build and maintain relationships and partner effectively across internal and external teams

· Proactively identify and meet customer and stakeholder needs

· Motivated change agent with the ability to collaborate across all levels

· Excellent oral and written communication skills

· Ability to think strategically and translate strategy into practice

· Ability to handle ambiguity and drive clarity throughout the project

· Strong analytical and problem-solving skills

· Strong change management, prioritization and facilitation skills

· Demonstrated aptitude towards high standards for quality and performance

· Excellent communication, interpersonal and organizational skills with a hands-on management style

Minimum Qualifications:

· Bachelor’s Degree required; PMP certification or equivalent training preferred; equivalent related project management experience is a plus

· Exceptional interpersonal, verbal and written skills.

· Strong collaboration and cross functional partnership skills; ability to influence internal colleagues from all business functions.

· 1-3 years of experience managing medium-to-large scale projects and present complex results to senior levels.

· Strong business acumen, analytical ability, and financial skills.

· Proficient in MS Office Applications, including but not limited to MS Excel, PowerPoint, Word, Visio, and Asana.

· Project management skills with the ability to multi-task and concurrently manage multiple complex projects in a cross functional environment

· Ability to appropriately prioritize and drive initiatives while operating in a highly matrixed environment.

· Self-starter with strong desire to identify and lead opportunities that drive significant business impact.

· Experience in supply chain, product management, call center, or financial project management experience and/or business process redesign experience in these areas is a definite plus

· Little (0-10%) domestic travel required

Asurion

About Asurion

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 800 stores, or can even come to you.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Nashville, Tennessee
Year Founded
1994
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