Job Description

Blue Cross NC is seeking a Manager of Solution Architecture to lead a high-performing team of Solution Architects that partner with business and technology leaders to deliver complex, enterprise-scale solutions. This role blends hands-on architecture leadership with people management, coaching, stakeholder relations, and operational excellence—ensuring our solutions are secure, scalable, cost-effective, and aligned to business outcomes. Successful candidates will have technical strength and practical experience in a wide range of modern data and integration technologies ideally with healthcare payer business acumen.

What You’ll Do

Lead & Grow a High-Performing Architecture Team (People Leadership)

• Provide Technology Leadership / Guidance / Oversight across critical programs and platforms, setting architecture direction, reviewing solutions, and ensuring adherence to standards and guardrails.

• Build and maintain strong Relationship Management with business stakeholders, delivery teams, and technology partners; translate strategy into actionable architecture roadmaps.

• Navigate and resolve Conflict across priorities, constraints, and viewpoints; facilitate outcomes that balance time-to-market, quality, cost, and risk.

• Own Performance Monitoring of your architecture team—set expectations, define measurable outcomes, conduct regular coaching and performance reviews, and recognize achievements (Recognitions).

• Drive Career Development through mentoring, skills planning, certification pathways, and succession planning.

• Champion Process Improvement to streamline architecture engagements, standards, and governance; reduce friction while improving consistency.

• Produce Value Reporting (roadmaps, KPIs, OKRs, cost/benefit narratives) that clearly communicate how architecture accelerates delivery and reduces risk.

Be a Hands-On Architecture Practitioner & Coach

• Foster Technology Partnership with engineering, security, operations, and business teams to shape solutions that meet functional and non-functional requirements.

• Demonstrate Deep Technology Expertise in several modern architecture technologies and coach architects on depth vs. breadth.

• Accelerate Technology Innovation / PoC efforts to de-risk decisions and validate solution approaches; cultivate a culture of experimentation with guardrails.

• Own Software Design / Conceptual Architecture deliverables—reference architectures, solution diagrams, sequence flows, NFRs, and decision records.

• Support Work Decomposition / Project Management by shaping epics and features, clarifying dependencies, and aligning architecture runway with delivery plans.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 8+ years of experience in related field.

• In lieu of degree, 10+ years of experience in related field.

• A t least 2 of those years as an architect; 2–4+ years leading groups of IT architects or engineers.

• Technical depth in at least four of these areas: Cloud, integration, data, AI/ML/GenAI/Agentic, software development, security, resiliency

• Demonstrated delivery of complex, multi-team solutions in hybrid cloud or cloud-native environments.

• Strong communication and storytelling—able to simplify complexity, influence decisions, and align diverse stakeholders.

• Hands-on proficiency with architecture practices: conceptual & logical design, non-functional requirements, security by design, integration patterns (APIs, events), resiliency, and observability.

Preferred Qualifications

• Healthcare payer/provider domain familiarity (claims, eligibility, care management, member/provider data).

• Certifications (e.g., TOGAF, Azure, AWS, Snowflake, Databricks) and/or SAFeAgile experience.

• Proven experience in data solution architecture (platforms, modeling, governance, analytics) or equivalent expertise mentoring data architects.

• Experience establishing and employing architecture standards, patterns, and governance with measurable adoption.

• Exposure to architecture modeling tools and notations (ArchiMate, UML, BPMN) and documentation practices.

WhatYou’llGet

• The opportunity to work at thecutting edgeof health care delivery with a teamthat’sdeeply invested in the community 

• Work-life balance, flexibility, and the autonomy to dogreat work 

• Medical, dental, and vision coverage along withnumeroushealth and wellness programs 

• Parental leave and support plus adoption and surrogacyassistance 

• Career development programs and tuition reimbursement for continued education 

• 401k match including an annual company contribution 

• Learn more 

WhereYou’llWork

Our Hybrid Flex approach is builton presencewith a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplacethat’sflexible, connected, and future focused.

In a Hybrid-Flex role,you’llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you’llwork virtually, with a few in-office visits each year formeaningfulmoments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$143,616.00 - $229,786.00

Skills

Agile Methodology, Data Architecture, Enterprise Architecture Framework, Information Technology (IT) Services, Information Technology Strategies, IT Service Management (ITSM), Requirements Gathering, Security Architecture Design, Services Management, Solution Architecture, Solution Planning, Solutions Design, Technical Knowledge, Technical Requirements, Technological Innovation, Technology Needs Assessments

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com