Universal Orlando Resort

Manager, Show Systems (Audio/Video, Lighting, Projection) – 3rd shift – Technical Services

Universal Orlando Resort  •  Orlando, FL (Onsite)  •  5 days ago
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Job Description

Manages the mechanical, controls, and animation maintenance activities in area of responsibility for third shift (night shift). Assists with oversight of all routine, capital, and expense budgeting and sets direction and priorities of all maintenance functions for the area of responsibility. Manages and leads supervisors on continuous improvement, personal development, and administration in area of responsibility. Oversees system and component design changes, directs the activities of outside vendors and construction for all attraction additions and/or modifications. Oversees, revises, and implements the preventative and predictive maintenance programs to ensure increased operational readiness and show quality. Manages and administers the annual inspection of all attractions in area of responsibility.

MAJOR RESPONSIBILITIES:

  • Reviews with staff annual, preventative, and predictive maintenance plans to ensure the capital investment is kept in like new condition. Sets improvement goals for the department, gives direction to ensure goals are met, and communicates all goals to the team. Work is primarily for 3rd shift operation in area of responsibility.
  • Sets the priorities and oversees any modifications and/or engineering modifications to ensure timely completion of tasks. Analyzes operational performance of the attractions and manages priorities of maintenance activities.
  • Supervises and leads training and development of all direct reports in assigned area. Administers development plans on a regular basis and as required. Manages schedules and personnel records for direct reports. Ensures compliance to all Universal Orlando policies and procedures. Ensures safety is the top priority of assigned area.
  • Ensures operational throughput requirements are supported on a nightly basis. Coordinates work efforts with operational needs of the attractions, working directly with all affected departments to ensure the highest level of customer service.
  • Ensures all areas of responsibility are in compliance with ASTM F-24 guidelines as well as original manufacturer’s requirements
  • Assists with building and managing routine budget for responsible area to include all expenses needed to achieve goals. Monitors overtime for responsible area, ensuring only used when necessary. Assists with building capital and expense plans for responsible area as required.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

EDUCATION:

  • High school degree or GED is required.
  • Technical school preferred.
  • Associate degree in General Education or Technology preferred.
  • Bachelor’s degree in (Mechanical/Electrical Engineering) preferred.

EXPERIENCE:

  • 7+ years theme park Maintenance is required.
  • 3+ years supervisory experience is required.
  • 2+ years assistant manager, ride and show experience is preferred.
  • Or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • NAARSO level 1 certification is required.
  • NAARSO level 2 certification is preferred.


Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando Resort

About Universal Orlando Resort

For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation… It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.

As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them!

At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!

It’s a big Universe. Where do you fit in?

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Orlando, Florida
Year Founded
Unknown
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