1. 
   Overall
   Tenant Management
2. 
   Revenue
   Management

• 
  Develop
  and implement revenue and budget management strategies aligned with SCO
  and company goals.

• 
  Monitor
  revenue trends, forecast future revenues, and identify opportunities to
  enhance profitability.

• 
  Prepare
  and present weekly, monthly, and annual revenue and performance reports.

• 
  Support
  Tenant efforts in driving revenue and productivity, including activations
  such as marketing events and campaigns, and promote a service/retail
  culture that is at par with Solaire’s standard

3. 
   Budgeting
   and Financial Analysis

• 
  Assist
  in the preparation and monitoring of the department's budget, including
  analyzing variances and recommending corrective actions.

• 
  Conduct
  financial analysis to support decision-making within the department.

• 
  Manage
  and resolve low to medium level Tenant disputes and issues, and assist the
  VP, Strategic Partnerships or Head of the Department as needed in settling
  matters of higher, more advanced cases

• 
  Provide
  the necessary support in managing the department’s budget

4. 
   Process Documentation and Improvement

• 
  Develop
  and maintain process documentation for all key operations within SCO.

• 
  Identify
  areas for process improvement and implement strategies to enhance
  operational efficiency.

• 
  Lead
  initiatives to streamline processes and reduce costs while maintaining
  high standards.

• 
  Monitor
  Tenants’ day-to-day operational matters, including general housekeeping,
  maintenance of standards, compliance to all rules and regulations provided
  in the Merchant Handbook and the Contract of Lease, etc. and propose the
  necessary disciplinary/remedial actions in the event of non- compliance

• 
  Propose
  sound solutions and action plans to the VP, Strategic Partnerships or Head
  of the Department to issues related to The Shoppes at Solaire and its
  tenants

• 
  Review and comply with the existing
  policies and procedures of SCO, and draft any new policies and procedures
  as needed for review and approval by the VP, Strategic Partnerships or
  Head of the Department

• 
  Gather
  data, prepare/create reports/presentations, and assist in the analysis of
  information such as but not limited to Tenant revenue and performance,
  construction progress, etc.

• 
  Conduct
  regular inspections of commercial spaces for work progress and compliance
  to rules and regulations

• 
  Conduct
  studies and research on potential tenants, partners, and/or business
  opportunities, as instructed by the VP, Strategic Partnerships or Head of
  the Department

5. 
   Reporting

• 
  Prepare
  regular reports on financial and business performance, operational
  metrics, and process improvements.

• 
  Provide
  insights and recommendations based on data analysis to support strategic
  decision-making.

• 
  Influence
  medium to high level decisions by providing the VP, Strategic Partnerships
  or Head of the Department with the necessary
  background/references/proposals/action plans to enforce final decision

6. 
   Administrative
   Management

• 
  Perform
  the administrative functions within SCO, ensuring all documentation and
  records are accurately processed, maintained, and filed.

• 
  Support
  the VP, Strategic Partnerships or Head of the Department in organizing and
  conducting meetings, preparing agendas, and documenting minutes.

• 
  Ensure
  the proper execution of various ad hoc duties as they relate to The
  Shoppes at Solaire and its Tenants, as required

• 
  Monitor,
  track, and oversee scheduling of works and other activities related to
  such Tenant work

• 
  Oversee
  the SCO Team Coordinator

7. 
   Collaboration

• 
  Work
  closely with the tenant portfolio managers in the department to ensure
  that financial and operational strategies are aligned.

• 
  Liaise
  with other departments as necessary to ensure the successful execution of
  SCO initiatives.

• 
  Attend
  to Tenant’s needs in their full life cycle as a retail partner at Solaire,
  from pre-construction to regular retail/store operations, and
  closure/egress, if necessary, and provide the necessary support in a
  timely, courteous and professional manner

• 
  Act
  as liaison between Tenant and the relevant internal departments within
  Solaire to support Tenant and Solaire in achieving their mutual goals and
  targets, and/or resolve any issues raised that would require action from
  Solaire’s internal teams, as needed

• 
  Coordinate
  and assist in managing all matters pertaining to a Tenant’s fit-out/
  reinstatement/egress work at The Shoppes at Solaire, including the
  submission of the various requirements prior to the commencement of the
  said works

• 
  Ensure
  Tenant’s execution of such works is approved and at par with Solaire’s
  standards, and address issues where necessary

• 
  Ensure
  that all relevant matters are properly communicated with Tenants by
  preparing and issuing relevant circulars/notices/memos, and providing
  timely responses to communications received from Tenants or other
  departments within Solaire

• 
  Strong
  analytical and financial skills.

• 
  Excellent
  organizational and time management abilities

• 
  Effective
  communication skills, both written and verbal.

• 
  Proficient
  in MS Office applications, particularly Excel and PowerPoint.

• 
  Self-starter
  with a proactive approach to problem-solving.

• 
  Ability
  to work under pressure and meet deadlines.

Requirements

• 
  Minimum
  3 years of similar level experience in revenue management, financial
  analysis, process management, or a related role.

• 
  Proven
  track record in process documentation and improvement.