Job Description

The Manager, Shopper & Solutions Insights, Club & Grocery leads shopper insights and analytics for club, grocery, and mass channels, with a focus on shopper card data and

omnichannel behavior. Supports development of insights and solutions that drive performance across traditional retail environments. This role acts as the subject matter expert for shopper card and loyalty data across grocery, club, and mass channels,

delivering robust analytics to support shopper insights and business decision-making. Partnering closely with Sr. Managers, account teams, and category teams, this role ensures insights are aligned to retailer realities and business priorities. The role requires strong hands-on analytics combined with the ability to connect data to broader business questions and shopper behavior trends. Success is defined by delivering actionable insights, supporting execution of recommendations, and contributing to a consistent, omnichannel understanding of shoppers across traditional retail environments.

What are we looking for?

Minimum qualifications:

• 5–8+ years in analytics, shopper and consumer insights in CPG

• 2+ years of experience with NIQ, Data Impact, Similarweb, Profitero, or Numerator

• Strong hands-on experience with shopper card, loyalty, or retail sales data

• Proven ability to conduct end-to-end analysis and translate findings into actionable insights

• Experience combining primary research with behavioral data

• Experience working cross-functionally with category, sales, or marketing team

Preferred qualifications:

• Experience in CPG and grocery, club, or mass retail environments

• Familiarity with merchandising, shelving, or in-store execution insights

• Familiarity with modern analytics tools and AI-enabled workflows

What will be your key responsibilities?

• Conduct hands-on analysis of shopper behavior across grocery, club, and mass retail channels

• Support development and execution of shopper learning plans, integrating analytics and primary research

• Build a comprehensive understanding of shopper behavior across channels, linking data to business performance and primary research

• Support shelving and in-store research, translating insights into recommended merchandising and assortment solutions

• Serve as primary expert on shopper card and loyalty data analytics, driving capability adoption and application across the organization

• Partner closely with retailer and category teams to align work to key customer needs and strategies

• Collaborate with Category Insight teams to generate broader insights across departments to incorporate broader insights into solution development

• Help translate insights into recommendations and support execution through brand and retail partners

• Track progress and impact of recommendations and contribute to activation efforts

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• A strong focus on learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.