Manager/ Shift Leader Job Description
As a manager/shift leader for Jet’s Pizza your main goal is to successfully facilitate the
shift that you are running while overseeing staff performance, product quality, and
helping all staff members achieve customer satisfaction. Some of these duties and
responsibilities include but are not limited to…
- Maintaining customer satisfaction and keeping our guests coming back.
- Making sure staff is following corporate standards and guidelines.
- Maintaining a safe, clean, and enjoyable workplace environment.
- Having an understanding for sales and labor goals.
- Leading by example in responsible and acceptable ways.
- Communicating with management on supply levels and day recaps.
- Training employees to meet expectations.
- Working in a team setting to complete daily goals and tasks.

In 1978, Jet’s Pizza® founder Eugene Jetts was about to buy a new home. But on the way there, his passion for pizza took over. Instead, he signed a lease on a space that would become the first Jet’s® location. With his brother and partner John, they opened the doors to Jetts Party Shoppe & Pizzeria in Sterling Heights, MI. The pizza world would never be the same. They were about to make deep dish history by offering a truly, better pizza.
That first location has grown to hundreds of locations in 19 states. Jet’s offers more than just it's famous Detroit-style pizzas, like hand-tossed round, thin-crust, and NY Style pizzas, fresh salads, breads, and desserts. One thing that will never change is their commitment to quality ingredients.