Manager – Services Development (Assisted Growth Programs)

Location:
Brazil

About Wadhwani Accelerate

Wadhwani Accelerate works with growth-oriented SMEs to help
them scale revenues, enter new markets, expand in domestic and export markets
and overcome execution bottlenecks that hyper growth companies typically face.
Our model focuses on
productizing growth consulting
by standardizing
recurring growth challenges into structured, outcome-oriented service offerings
delivered by curated experts.

Role Overview

The
Manager – Services Development
will play a
critical role in building and scaling the “services layer” of Wadhwani
Accelerate’s Assisted Growth Programs.

The role sits at the intersection of
product design,
expert network development, and service delivery enablement
. The individual
will help convert growth challenges faced by SMEs into clearly defined,
repeatable service offerings and build a high-quality panel of domain experts
who can deliver these services across regions.

This is a builder role suited for someone who enjoys
creating
structure out of complexity
, working closely with experts, and scaling
professional services in a semi-productized model.

Key Responsibilities

1. Services & Product Development

• 
  Work
  with the Program Head – Accelerate to translate
  growth archetypes
  (e.g., export expansion, domestic scaling, channel growth, customer
  segmentation) into structured service offerings.
• 
  Help
  define service “modules” across key execution hurdles such as:
• 
  Working
  capital & finance
• 
  Sales
  process & capability
• 
  Market
  entry & channel strategy
• 
  Product
  readiness & positioning
• 
  Regulatory
  & compliance
• 
  Support
  the creation of a
  service matrix
  (growth archetype × execution
  hurdle) and clearly articulate scope, outcomes, effort, and delivery
  format for each service.
• 
  Assist
  in defining differentiated service bundles for
  Accelerate Select,
  Accelerate Core
  cohorts based on advisory hours, delivery format, and
  expert seniority.

2. Expert Network Building & Management

• 
  Identify,
  onboard, and manage a curated panel of
  regional and national experts
  across domains such as exports, sales growth, compliance, finance, and
  product strategy.
• 
  Build
  strong working relationships with experts across Gujarat, Maharashtra,
  Tamil Nadu, Karnataka, and Uttar Pradesh.
• 
  Define
  engagement models for experts (retainer, per-assignment, cohort-based
  delivery, workshops, 1:1 advisory).
• 
  Ensure
  experts are aligned to Wadhwani Accelerate’s service standards, outcomes,
  and delivery formats.

3. Service Enablement & Quality Assurance

• 
  Work
  with program and operations teams to ensure smooth deployment of services
  to ventures.
• 
  Help
  standardize service delivery through playbooks, templates, diagnostic
  frameworks, and checklists.
• 
  Monitor
  service quality, expert effectiveness, and venture feedback to
  continuously improve offerings.
• 
  Support
  pilots of new services and refine them before scaling.

4. Cross-Functional Collaboration

• 
  Collaborate
  closely with Program, Partnerships, Impact, and Operations teams to align
  services with cohort needs and outcomes.
• 
  Provide
  inputs into pricing logic, effort estimation, and scalability
  considerations for services.
• 
  Support
  internal documentation and knowledge management for service offerings.

Candidate Profile

Education & Experience

• 
  MBA
  from a reputed institute.
• 
  5–7
  years of work experience in consulting, SME advisory, professional
  services, program management, or ecosystem-focused roles.

Skills & Capabilities

• 
  Strong
  ability to
  structure ambiguous problems
  into clear service
  offerings.
• 
  Experience
  working with or managing
  external experts, consultants, or partners
  .
• 
  Understanding
  of SME growth challenges in areas such as sales, exports, finance, or
  compliance.
• 
  Strong
  stakeholder management and communication skills.
• 
  High
  execution orientation with attention to detail and follow-through.

Mindset Fit

• 
  Comfortable
  operating in a
  build-from-scratch, evolving environment
  .
• 
  Interested
  in scaling impact through systems and platforms, not just bespoke
  consulting.
• 
  Entrepreneurial,
  collaborative, and outcomes-driven.

Why This Role is Unique

• 
  Opportunity
  to
  build a first-of-its-kind productized SME growth services model
  in India.
• 
  Exposure
  to diverse sectors, geographies, and growth challenges.
• 
  Direct
  influence on how thousands of SMEs access high-quality growth support at
  scale.
• 
  High
  ownership role with strong learning and leadership visibility.