Job Description

[What the role is]

The Senior Manager / Manager in the Industry Development Division 1 is responsible for the strategic implementation, monitoring, and evaluation of key programmes and policies, including the SkillsFuture Level Up Programme (SFLP) and sustainability initiatives. This role demands a strong emphasis on data capabilities, requiring close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous process improvement .

Reporting to the Team Lead, you will play a pivotal role in enhancing the impact and effectiveness of industry development initiatives.

[What you will be working on]

You will be reporting to the Team Lead and be part of a team responsible to:

Programme Policy Review and Monitoring

• Lead programme roll-out by engaging and coordinating with stakeholders to implement programmes and policies, ensuring accurate gathering and reporting of training statistics.
• Drive data extraction and interpretation efforts to support programme interventions and delivery, leveraging data to inform strategic decisions.
• Review and refine operational policies, identifying opportunities for process improvements to enhance programme efficiency.
• Conduct comprehensive evaluations of programme impact, regularly reviewing and assessing programme effectiveness to inform strategic direction.
• Spearhead CET interventions by collaborating with internal stakeholders to develop and execute sector-specific support plans.
• Effectively communicate findings and recommendations to stakeholders, facilitating the implementation of improvements and driving change initiatives.
  

Systems Coordination

• Oversee system transition activities, ensuring seamless data preparation, cleansing, and integrity for programmes, agreements, and courses in the Training Grant System.
• Lead user requirements gathering and user acceptance testing to ensure system functionality aligns with strategic objectives.
  

Administrative and Financial Oversight

• Monitor and manage programme budgets, cashflow utilization, and project outcomes to ensure financial accountability and strategic alignment.
• Oversee Customer Relationship Management (CRM) cases, ensuring timely and effective responses to enhance stakeholder satisfaction.
• Review and maintain user permissions for various systems, ensuring security and accuracy.
• Lead efforts to improve knowledge management processes within the division, fostering a culture of continuous learning and innovation.
• Develop and implement innovative solutions to streamline processes, driving efficiency and productivity across teams.

[What we are looking for]

• Possess the required competencies to execute the job duties proficiently
• Minimum 5 years of relevant experience, preferably in programme management or industry development with a strong focus on data capabilities.
• Experience in data analysis,interpretation and strategic application.
• Proven project management skills with a track record of successful programme implementation.
• Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.
• Demonstrated experience in stakeholder engagement and collaboration at a senior level.

Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.