Dah Sing Bank

Manager, Segment & Transaction Capabilities Development

Dah Sing Bank  •  Hong Kong, HK (Onsite)  •  3 months ago
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Job Description

Job Purpose:

  • To seek a customer-centric Multi-currency Debit Card Product Manager to lead the end-to-end development, enhancement and management of multi-currency debit card offering.

  • This role will own the product strategy, roadmap, customer experience, regulatory alignment, and P&L performance of the product. The ideal candidate understands payments, FX, card schemes, and digital banking journeys, and can translate market insights and customer needs into innovative and commercially viable solutions.

  • To assist the Senior Manager to formulate and launch effective marketing campaigns to deliver business targets.

Main Responsibilities:

  • This role is critical in shaping the future of our digital banking offers and enhancing customer experience across multiple currencies. The ideal candidate will have a deep understanding of financial products, strong analytical skills, and the ability to drive cross-functional collaboration.

  • Develop and execute the product vision and roadmap for the multi-currency debit card.

  • Define product positioning, value propositions, and pricing strategies.

  • Conduct market and competitor research to identify customer needs, trends, and differentiation opportunities.

  • Collaborate closely with all internal departments including operations, compliance, legal, and marketing support for smooth program launch and fulfilment, and digital team to create user‑friendly, mobile‑first experiences.

  • Ensure product compliance with regulatory and scheme requirements across all supported markets.

  • Partner with risk and fraud teams to design robust transaction monitoring, fraud prevention, and card security measures.

  • Maintain thorough documentation and support audits and risk assessments.

  • Budget and expenses management (including invoice settlement).

  • Assist to conduct regular sales performance review.

To meet the challenge, you should have the following qualifications and attributes:

  • Degree holder or above in Business Administration, Marketing or related disciplines

  • At least 5 years of experience in retail banking business, product management, preferably in payments, debit/credit cards, or fintech.

  • Strong knowledge of card schemes, transaction processing, FX, and regulatory environments.

  • Excellent analytical, organizational, and problem-solving skills.

  • Ability to work cross‑functionally and manage multiple priorities.

  • Good team player and detail oriented

  • Able to work under pressure and tight schedule

  • PC literate with good knowledge of Microsoft Office

  • Good command of both written and spoken English and Chinese

Dah Sing Bank

About Dah Sing Bank

About Dah Sing Bank

Dah Sing Bank, Limited is a wholly-owned subsidiary of Dah Sing Banking Group (HKG:2356) which is listed on the Hong Kong Stock Exchange. Founded in Hong Kong over 70 years ago, Dah Sing Bank has been providing quality banking products and services to our customers with a vision to be “The Local Bank with a Personal Touch”. Over the years, the Bank has been rigorous in delivering on our brand promise to grow with our customers in Hong Kong, the Greater Bay Area and beyond – "Together We Progress and Prosper". Building on our experience and solid foundation in the industry, the Bank’s scope of professional services now spans retail banking, private banking, business and commercial banking. Meanwhile, the Bank is also making significant investments in our digital banking capabilities to stay abreast with smart banking developments in Hong Kong and to support financial inclusion at large.

In addition to its Hong Kong banking operations, Dah Sing Bank also has wholly-owned subsidiaries including Dah Sing Bank (China) Limited, Banco Comercial de Macau, and OK Finance Limited. It is also a strategic shareholder of Bank of Chongqing with a shareholding of about 15%. Dah Sing Bank and its subsidiaries now have around 70 branches operating in Hong Kong, Macau and Mainland China.

This Page is written by the Bank in English. Any automated translated text in other languages appearing on this Page is not written or provided by the Bank and the Bank shall not be liable for any related issue or error.

This service/product is not targeted at customers in the EU.

本專頁由本行以英文撰寫。於本專頁出現之任何其他語言自動翻譯版本並不由本行撰寫或提供,本行將不承擔任何相關問題或錯誤。

本服務/產品並不是以歐盟的人士為目標。

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
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