Job Description

Job Posting Title

Manager, Secure Networks

Job Category

Infrastructure

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Posting End Date

2026-07-23

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérienceThe Manager will provide leadership for a team of security and network technology professionals that deliver a range of IT support and services nationally. The manager will develop strategies, roadmaps and objectives of their functional technical area in alignment with business requirements. Working with other IT/OT groups, clients, and external vendors, identifies service requirements and opportunities and manages the delivery of services to meet expectations for performance, reliability and availability. The manager provides tactical direction to the Senior Manager or Director to ensure the services evolve at a pace that is appropriate for the enterprise and that new and emerging technologies are leveraged.

What NAV CANADA offers you:

Challenging, team-oriented work environment

Competitive compensation and flexible benefits

Defined benefit pension plan

Opportunities for growth and development

Flexible work arrangements

Diverse and inclusive workforce

In this role you will:

Maintain expertise by continual involvement in the IT/OT technical community and continued education

Ensure key resources and roles have development and succession plans in place

Responsible for planning and development of technology strategy for functional area(s)

Manage and be fully accountable for a team of IT Support Specialists Development, implementation and life-cycle support of functional technology areas

Develop and manage IT service levels, guidelines, standards, tools, metrics, processes and procedures for service delivery, consistent with organizational protocols and industry standards for a 24-hour operation

Monitor and report on performance, availability and reliability of infrastructure services

Champion continuous improvement to all process and procedures

Provide technology recommendations and guidance to the Senior Manager or Director

Develop strong customer relationships

Engage with stakeholders for the purpose of planning and determining infrastructure requirements

Adhere to request, incident, problem and change management processes and procedures

Ensure adherence to general computing controls, security, project management and compliance policies and frameworks

Support corporate disaster recovery and business continuity objectives

Create required project artefacts to support the Project Approval Process

Develop budgetary plans and forecasts based on dynamic operational requirements and priorities

Responsible for vendor management in alignment with business requirements

What you bring:

University Bachelor’s Degree in a business or technology discipline, or equivalent

8+ years working across IT/OT infrastructure disciplines with a focus on Cyber Security and Network technologies

5+ years working experience as a functional manager or team lead

5+ years of experience with contract and vendor management processes

5+ years responsible for infrastructure services delivery

2+ years project management experience

Knowledge of Infrastructure Services technology

Knowledge of project management methodologies and frameworks

Knowledge of IT process frameworks (e.g., ITIL / ITSM) and how to apply them in a practical manner

Knowledge of industry best practices, methodologies, and techniques for planning, delivering and managing a secure and efficient operation

How others describe you:

Strong financial and budget management skills

Strong negotiation skills applied both internally and externally with third parties

Excellent communication skills, with a demonstrated ability to communicate ideas, both orally and in writing, with ease and clarity

Excellent customer service and relationship skills

Strong leadership skills

Excellent organizational and time management skills

Ability to work across functional boundaries and solve problems within a distributed team

Ability to interface with key stakeholders

Ability to deliver creative and innovative solutions to business problems

Ability to prioritize and manage multiple tasks, including potential competitive and conflicting priorities, dependencies and time pressures

Working Conditions

This position is a hybrid position with a minimum – 3 days per week on site.

Occasional travel required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

About NAV CANADA

NAV CANADA is the private sector, non-share capital corporation that owns and operates Canada's civil air navigation service (ANS).

NAV CANADA co-ordinates the safe and efficient movement of aircraft in Canadian domestic airspace and international airspace assigned to Canadian control. Through its coast to coast to coast operations, NAV CANADA provides air traffic control, flight information, weather briefings, aeronautical information, airport advisory services, and electronic aids to navigation.

Industry

Aviation & Aerospace

Company Size

1,001-5,000 employees

Headquarters

Ottawa, CA

Year Founded

1996

Website

navcanada.ca

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