Job Description

Ever wondered how your skills and unique background could impact the world of tomorrow?

Tecan is a pioneer and a globally leading company in laboratory automation and a healthcare enabler. The company is improving people’s lives and health by empowering customers to scale healthcare innovation globally. Tecan enables customers to scale their innovation, whether in laboratory workflows for life science research, various applied markets and diagnostics or in product development and manufacturing for the medical market. Tecan delivers this broad range of healthcare products and services directly to end users or with OEM partners.

Join our Global Sales Operations Team and shape your career on a global stage.

Manager Sales Operations IVD & LS Partnering (80-100%)

Männedorf, Switzerland

Your contribution

As Manager Sales Operations IVD & LS Partnering you will be responsible for post-contract sales operations by compiling and analyzing sales reports, coordinating pricing and logistics, and ensuring accurate data management in SAP and CRM systems. It also provides user training, troubleshooting, and collaborates with internal teams to maintain efficient sales processes and reporting.

You will:

• Compile, analyze, and report sales data, budgets, and forecasts using SAP and CRM systems.
• Coordinate post-contract sales operations, including price adjustments, quote creation, and logistics review.
• Support and train users on SAP and CRM tools, ensuring accurate data management and troubleshooting issues.
• Collaborate with internal teams to maintain efficient sales processes and participate in system enhancement projects.
• Act as a first-line helpdesk for CRM users and manage communication channels for sales operations.
• Monitor and verify sales allocations and contract implementation, initiating corrective actions as needed.
• Participate in commercial calls and meetings with customers, supporting the sales team on various commercial topics.

Your background

We’re not just looking for hard skills: We’re looking for people who bring their passion and talent to work. We welcome professionals with practical experience who are eager to build their career in global Sales Operations. You bring:

• Minimum 5 years’ experience in sales analytics or sales operations, actively using CRM and SAP business applications.
• Advanced MS Excel skills (including formulas, macros, and programming) and proficiency in MS Office.
• Experience working in international environments and as a project team member is an asset.
• Excellent English required; German and other languages are a plus.
• Strong communication, teamwork, process orientation, customer focus, and problem-solving skills, with the ability to work under pressure and interact effectively with senior leaders.

What makes working at Tecan unique

• You can expect a collegial and supportive team culture built on openness and trust.
• The chance to make it count and to have an impact on the world of tomorrow

• Working in an international and diverse environment
• The opportunity to grow your career in a company that values both legal excellence and business impact
• Feel empowered by our strong and unique Tecan culture
• Comprehensive compensation and benefits package

Join Tecan, a great place to work! Read about our recent certification from Great Place to Work

We look forward to receiving your application online. Please submit your CV or resume (without picture and without cover letter; reference letters and diplomas are optional).

Only applications that fully meet our requirements will be considered.

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