Job Description

• Coordinate with relevant departments and sales staff regarding product sales, sales promotion programs, product information, and sales manuals to improve sales performance and sales processes.
• Prepare reports related to the personal banking relationship management under your responsibility and submit them to the relevant departments.
• Plan and coordinate with the staff development team to enhance employees’ knowledge and capabilities in financial and investment products by arranging continuous training programs.
• Prepare and control various expense reimbursements to ensure they comply with the bank’s budget and prescribed procedures.
• Coordinate with branches and related product teams to resolve issues and operational obstacles.
• Coordinate training for staff within the unit to ensure they are informed about the bank’s various products.
• Review the performance reports of the region/team under supervision, compare them with the annual plan, and submit the findings to supervisors.
• Supervise the management and storage of employee information and coordinate employee training activities.
• Gather and record operational risk information and report any loss events that occur.
• Perform duties in accordance with the bank’s service standards and operational procedures.

With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. #teamCIMB is always keen to welcome the ones who are ready to make that very special difference – for themselves and the bank.