Job Description

Manager, Sales Development

Location: Ontario (Hybrid - See “Hybrid Work Details” section below for more information)Position Type: Full-Time Vacancy Status: This posting is for an existing vacancy.About UsVoices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voiceover, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life.Why join us? We’re on a mission to shape the future of voice, and we’re building a team that’s curious, collaborative, and passionate about making great ideas heard.About the Role As the Manager, Sales Development, you will be the architect of our BDR engine. Reporting to the Director, Sales & Business Development, you will lead, mentor, and scale a high-performing team responsible for driving our growth. This role is unique because you aren't just managing a team; you are building and formalizing the end-to-end workflow, from inbound response to outbound prospecting and expansion. You’ll have the opportunity to audit and optimize our tech stack (Salesforce, intent data, and sales engagement tools) while fostering a coaching culture that turns BDRs into future sales leaders.Responsibilities In this role, you’ll take ownership of the following key areas:

• BDR Workflow Design: Define and implement playbooks for inbound, outbound, and expansion motions to ensure team consistency and scalability.
• Strategic Leadership: Own and exceed pipeline generation and lead conversion quotas through daily oversight and structured team accountability.
• Tech Stack Ownership: Audit and optimize BDR tools (CRM, prospecting, and intent data) to ensure the team is operating at peak efficiency.
• Talent Development: Accelerate rep performance through structured onboarding, live call shadowing, cadence audits, and impactful 1:1 coaching.
• Vertical Strategy: Partner with leadership to refine vertical segmentation and rep specialization as the team scales.
• Cross-functional Alignment: Collaborate with Marketing and Sales to ensure seamless lead hand-offs and maintain a tight feedback loop on lead quality and ICP standards.

What You BringWe’re looking for someone who brings some or all of the following:

• Leadership: Demonstrated experience managing a BDR or inside sales team with a proven track record of hitting quotas.
• Process Architecture: Demonstrated success building or formalizing BDR workflows from the ground up.
• Technical Proficiency: Hands-on experience with modern BDR tooling, specifically Salesforce and sales engagement/intent platforms.
• Coaching Mindset: A passion for developing talent, from onboarding new hires to elevating the performance of seasoned reps.
• Analytical Skills: The ability to build and interpret pipeline reports, conversion metrics, and activity dashboards.

Perks & BenefitsIn addition to competitive compensation, we offer a range of perks that support your growth, wellbeing, and day-to-day flexibility. Here’s what you can look forward to:

• Generous Vacation: We offer 15 days of annual vacation (pro-rated for your first year), plus additional paid leave during our scheduled summer and winter holiday closures.
• Personal Time: Take care of what matters with 5 paid personal days and 3 unpaid personal days annually
• Comprehensive Health Coverage: Access to health and dental benefits after just 3 months of employment
• Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
• Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
• Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
• Community Impact: We empower you to give back with 8 hours of paid volunteer time annually, allowing you to support the causes and nonprofits that matter most to you.
• A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).

Hybrid Work Details: We are a hybrid workplace, allowing employees to work remotely from home. However, this position requires one in-office day per month on pre-set dates, during which all company employees are expected to attend. Our office is located at 100 Dundas Street, London, Ontario. Additionally, you may be asked to come into the office as needed with reasonable notice. Compensation OTE Range: $150,000-$190,00A typical hire for this role generally falls between the minimum and midpoint of the range based on skills, experience, qualifications and internal equity. Employees grow through the range based on performance and demonstrated competencies.Additional Notes

• All interviewed candidates will receive notification within 45 days of final interviews.
• Our Use of AI in Recruitment: We use an AI tool in our applicant tracking system (Jobvite) to check how well a candidate’s experience aligns with the job requirements. This feature, called Talent Match, may label an application as a match or leave it unlabelled. It does not make decisions or reject candidates. Every application is reviewed by our People Operations team.

Our Commitment to Equity & AccessibilityVoices is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences.If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs. Apply OnlineIf this sounds like a role where you’d thrive, we’d love to hear from you. Interested candidates are encouraged to send their cover letter and résumé by completing the online application. By doing so, your resume is guaranteed to be reviewed.#LI-Hybrid #LI-TH1