Job Description

Join our dynamic team at Shopmonkey, a leading Shop Management Solution dedicated to helping our customers work faster and smarter to grow their business. We specialize in an all-in-one product delivering innovative solutions to shop owners. We are seeking a passionate Sales Development Manager to drive our outbound sales strategy and lead a talented team of sales professionals. The ideal candidate will have a proven track record that is consistent in quota attainment, performance, and growth. Candidates should possess the ability to show how they have and can effectively coach new and existing reps, and grow a sales development team. Please note this is a hybrid role, with in-office expectations 2 days/week in our Larkspur, California office.

What you'll own:

• Develop and implement strategies to attract and convert outbound leads into sales opportunities.
• Optimize lead qualification and sales conversion rates through effective use of sales tools and technologies.
• Collaborate with marketing teams to align outbound sales strategies with marketing campaigns and initiatives.
• Coach, mentor, and develop a high-performing outbound sales team.
• Set performance metrics, monitor performance, and provide regular reporting on sales activities, pipeline status, and results.
• Identify trends and insights to optimize sales strategies and improve overall performance.
• Stay updated on industry trends, competitor activities, and market conditions to adjust strategies accordingly.

We are looking for people who have:

• 2+ years of sales or sales development experience with SaaS (management or team lead)
• Must be efficient in working with a growing tech stack: SFDC, Salesloft, Chilipiper, Gong.io, etc.
• SaaS experience prospecting into SMB (inbound and outbound)
• Have the ability to get buy-in from your team of reps of sales org goals
• Have demonstrated collaboration, persuasion, and mentorship/coaching skills
• Great attitude and self-motivation. You act with the team’s best interest in mind, with the ability to productively handle change management.
• You have a proficiency and knowledge of various solution-selling methodologies and best practices
• Take ownership of your work and have strong leadership, coaching, creativity, and analytical skills
• Excellent written and verbal communication skills

This position is compensated at an expected OTE of $140,000 - $160,000 per year. This position is also eligible for equity and standard company benefits as listed below.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks ( benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:

💪🏼 Health & Wellness

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire

✈️ Time Off

• 11 paid holidays
• Flexible time off - take the time off you need!

🥰 Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io

Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.