Job Specific Essential Duties & Responsibilities:

New business development and support:

• Utilizes and adheres to the sales process as outlined by sales management and works with the sales team members to ensure consistent and accurate application

• Work and communicate with Global, Regional and Local Sales to ensure timely and correct contributions

• Acts as primary point of contact for sales team members for the purposes of CRM guidance

• Liaises with marketing for the purposes of lead development and marketing initiatives

• Assigns leads and manages any incoming sales enquiries

Reporting:

• Utilize company provided CRM to document and support all sales activities

• Provides reporting on sales activities as defined

• Provide and meet deadlines for reporting as requested by management

Analyses and recommendation:

• Identifies areas of pipeline weakness and commentary for development

• Manages the CRM to ensure suitability for the purposes of sales measurement by leadership

Establish and maintain relationships:

• Establishes and maintains relationships with key stakeholders at all levels within the BCD Travel organization

• Maintains good working relationships with all network partner countries

Sales collateral support:

• Sources appropriate client references as required and maintains client reference database

Pipeline development:

• Maintains global target list

• Schedules and provides all supporting information for periodic SPI review as required by sales leaders.

• Makes an active contribution to SPI calls

• Conducts periodic reviews with sales team members and/or leaders to review activity and all activities are correctly documented and current.

• Ensures all records are allocated to the correct sales owners

Education / Knowledge / Experience

Essential:

• 3-5 years experience of working within an administration role including CRM applications

• Experience working within large business environment

• Effective communication skills, oral, written and presentation

• Experienced with MS Word, Excel

• Computer literate in business software applications

• Ability and willingness to travel domestically and internationally

Preferred:

• College degree

• Travel or related industry experience

• Second language