Job Description

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted and loved by over 20,000+ customers across 190+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.

At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

We’re looking for a strategic and analytical leader to head the Revenue Strategy & Planning vertical within the Revenue Strategy & Operations org. This role acts as Wati’s in-house consulting partner to GTM teams — driving strategic planning, forecasting, business performance reviews, and cross-functional alignment across Marketing, Sales, Customer Success, Partnerships, and Product.
You will develop the frameworks, processes, and insights crucial for Wati's hyper-growth by fostering operational excellence and data-driven decisions..

Key Responsibilities

1. Strategic & Annual Planning

• Lead development of the annual and quarterly operating plans (AOP & bridge plans) across GTM teams.
• Align cross-functional targets, resource capacity, and performance expectations.
• Drive end-to-end planning cycles — from data gathering and modeling to executive alignment and review.

2. Forecasting & Business Reviews

• Build, manage, and evolve forecasting models to improve revenue predictability.
• Partner with Finance and Sales to maintain accurate short- and long-range forecasts.
• Standardize business review cadences (QBRs, MBRs) with clear KPIs and insights.

3. GTM Strategy & Alignment

• Translate company objectives into actionable GTM strategies across functions.
• Facilitate regional strategy alignment and prioritization with Marketing, CS, Partnerships, and Product.
• Enable data-driven decision making and proactive course correction through performance tracking and analytics.

4. Cross-Functional Enablement & Optimization

• Partner with Strategic Initiatives, RevTech, and Insights teams to execute cross-functional programs.
• Support strategic projects such as territory allocation, capacity planning, and rules of engagement.
• Build collaboration frameworks that enhance alignment across global and regional GTM teams.

5. Operational Excellence

• Drive continuous improvement in planning, forecasting, and business review processes.
• Institutionalize documentation, cadences, and templates that enable consistent, scalable operations.
• Contribute to the design of org-wide operational dashboards and governance models.

6. Team Leadership

• Lead, mentor, and develop a team of 3–5 Revenue Strategy & Planning associates across regions.
• Foster a culture of analytical rigor, collaboration, and accountability.
• Set clear goals, manage performance, and coach team members to build long-term functional expertise.
• Collaborate with other vertical leads to ensure seamless knowledge sharing and cross-fu nctional impact.

Requirements

• 6–8 years of experience in Revenue Strategy, RevOps, Strategy Consulting, or Founder’s Office roles.
• Proven ability to build and operationalize GTM and planning frameworks in high-growth SaaS environments.
• Strong business acumen with a structured, data-driven approach to problem solving.
• Excellent communication and stakeholder management skills across global teams. ● Proficiency in analytics and planning tools (e.g. Excel, PowerBI, or similar).
• Experience in defining and running operating cadences like AOPs, QBRs, and forecasting rhythms.
• Based in India - preferably Chennai or Bangalore.