Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role sits within the Revenue Management organization as part of the Revenue Engineering division. The Operations Research Manager is responsible for leading a high performing team to drive significant topline revenue improvements for American Airlines. This leader will serve as a key contributor and thoughtful partner within the Revenue Management leadership team, influencing strategy, shaping analytical direction, and championing initiatives that deliver measurable business impact.

This manager will be responsible for fostering a culture of ownership and high-performance execution across the team. This role will lead efforts to identify new revenue opportunities, design and implement automation, and research emerging analytical and optimization techniques. The manager will lead the team to apply state‑of‑the‑art modeling methods to solve complex revenue challenges and drive measurable business impacts.

What you'll do

Lead a team of Operation Research analysts supporting Revenue Management. Responsible for:

• Enhancing revenue management systems by analyzing forecast and revenue performance data, identifying improvement opportunities, and implementing innovative solutions that increase profitability.
• Researching, developing, and implementing advanced Operations Research techniques and models to address complex, real-world revenue optimization problems.
• Overseeing and maintaining production systems that support and enable core Revenue Management capabilities.
• Leading project-based initiatives requiring strong analytical problem-solving, prototype development, and end-to-end implementation of optimized solutions.
• Collaborating closely with IT to ensure successful deployment, integration, and ongoing maintenance of production systems and optimization tools.
• Leading cross-functional initiatives, partnering with Pricing, Yield Management, Network Planning, Sales, Finance, AAdvantage, Marketing, and other key stakeholders.
• Driving and coordinating complex, multi-department projects, delivering clear analyses, strategic insights, and actionable recommendations to Senior Leadership.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​BS/BA degree with significant coursework or experience in a quantitative discipline (economics, mathematics, engineering, finance, etc.), or graduate degree

Skills, Licenses & Certifications

• Ability to manage a team and support critical business decisions in a dynamic, fast-paced environment
• Ability to identify gaps in current tools and systems and create vision for Revenue Management success going forward
• Ability to solve and to lead others in solving complex analytical problems
• Willingness to take calculated risks
• Ability to build collaborative relationships with and consensus amongst multiple stakeholders with varying points of view

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.