Levi Strauss & Co.

Manager, Retail Operations

Levi Strauss & Co.  •  Seoul, KR (Onsite)  •  23 days ago
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Job Description

Retail Operations

  • Lead retail operational management across O&O channels and provide operational support for Partner Retail channels
  • Ensure consistent execution of operational standards, policies, and processes
  • Drive operational excellence across stores through disciplined execution and follow-up
  • Monitor operational compliance including inventory, staffing, store standards, and process execution
  • Identify operational gaps and implement improvement actions
  • Support operational readiness for promotions, launches, seasonal transitions, and new initiatives

Retail Analytics & Business Performance

  • Own weekly and monthly retail performance reporting and analysis
  • Monitor key KPIs including sales, traffic, conversion, ATV, UPT, AUR, labor productivity, and store productivity
  • Analyze business trends and provide actionable recommendations to channel leaders
  • Support store segmentation and productivity improvement initiatives through data-driven insights
  • Prepare business review materials and operational updates for leadership meetings
  • Track execution progress and follow-up on key business priorities
  • Lead PER package development and support retail real estate investment evaluations through productivity analysis, sales forecasting, and operational feasibility assessment

Retail Training & Capability Development

  • Lead Retail Training function and oversee field capability development across all retail channels
  • Own onboarding and training programs for store managers and retail teams
  • Drive selling capability, operational excellence, and consumer experience training
  • Identify capability gaps through KPI analysis and field feedback, and implement improvement plans
  • Build consistent execution standards and retail excellence culture across stores
  • Coach and develop field teams to improve operational discipline and business performance

Cross-Functional Execution

  • Act as key operational liaison between HQ and field teams
  • Coordinate execution across Retail, Merchandising, MPIM, VM/BX, Marketing, HR, and Finance teams
  • Support implementation of promotions, campaigns, seasonal launches, and strategic initiatives
  • Ensure clear communication and execution alignment across all retail channels

Retail Process & Governance

  • Support development and implementation of retail operational processes and governance
  • Drive process simplification and operational efficiency improvements
  • Monitor execution consistency and follow-up on key operational priorities
  • Support retail systems and operational workflow improvements

LOCATION

Korea, Seoul - Office

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

Levi Strauss & Co.

About Levi Strauss & Co.

You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do.

We just might be the original startup. Our brands — Levi’s®, Beyond Yoga® and Levi Strauss Signature — stand for freedom and self-expression around the world. And for more than 170 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world.

There’s plenty of room to make your mark here. We employ more than 15,000 people around the world, and this is a place where everyone contributes to the conversation.

Levi Strauss & Co. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Industry
Fashion & Apparel
Company Size
10,000+ employees
Headquarters
San Francisco, California
Year Founded
Unknown
Website
levistrauss.com
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