Job Description
Job Location: Binghamton, NY 13901
Salary Range: $19.23 - $21.63 Hourly
Position Summary:
The Store Manager is responsible for overseeing daily retail operations, ensuring an exceptional customer experience, and driving sales performance within the store. This role manages part-time staff, maintains store operations, replenishment and visual merchandising standards while adhering to company policies and procedures.
Key Responsibilities:
- Lead and motivate store associates to achieve sales goals and deliver outstanding customer service.
- Oversee daily operations including opening/closing procedures, restocking and compliance with company standards.
- Maintain visual merchandising and product presentation to create an engaging shopping environment.
- Monitor inventory levels, assist with replenishment, and support shrink reduction initiatives.
- Receive and inbound new shipments and inventory according to company policies.
- Pick, pack, and ship eCommerce orders.
- Monitor and reply to customer service inquiries in a friendly and professional manner.
- Maintain web item images, descriptions, and other web assets as needed.
- Train and develop game day staff.
- Ensure adherence to safety, security, and operational guidelines.
- Maintain and operate Mirabito Stadium's Kids Zone with inflatables and games.
- Hire, train, and staff teammates for Mirabito Stadium's Kids Zone.
Qualifications
- Four Year Baccalaureate Degree in Business Administration, Marketing, Retail Management, Fashion Merchandising, related field or equivalent experience. Previous retail experience preferred.
- Strong communication and leadership skills.
- Ability to work flexible hours, including evenings, weekends, and event days.
- Detail-oriented with strong organizational skills.
- Ability to stand for long periods of time and lift boxes over 25 lbs.