Manager, Reservations
(21078)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the Job.
The Manager Reservations is responsible for overviewing the daily operation of the Reservations department related to hiring, training, administration and disciplinary processes of the reservations staff, to maintain the organization of the activities in the area and assure the highest standards for Guest Satisfaction.
Duties and responsibilities:
About you.
The ideal candidate who embraces the entrepreneurial spirit for which Kerzner has become known for in the hospitality industry, thus ensuring that guests who visit our Resorts have amazing experiences and everlasting memories.
If this sounds like you, we would love to hear from you, and with an incredible portfolio of ultra-luxury One&Only resorts located across the globe and exciting expansion planned, this is an opportunity not to be missed!
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Kerzner International has built a diverse collection of iconic brands and luxury properties, earning international acclaim for pioneering destination-defining hospitality, delivering unrivalled service, and curating transformative guest experiences.
We are renowned for creating hospitality brands that are distinct and disruptive. Through Atlantis, One&Only, SIRO, and Rare Finds, our portfolio provides unforgettable and immersive experiences for guests in search of extraordinary moments. From authentic cultural exploration to innovative luxury concepts, every brand we build challenges convention to create unique journeys of discovery.
We are a company that never settles. Because of this, we attract colleagues who share our desire to push until the next level is achieved, and then to keep going. We invest in our colleagues and our communities by working proactively to create jobs, training, education and opportunities that enrich lives.
Our colleagues are at the heart of who we are and what we do. International resorts go hand in hand with an international team. In fact, we have more than 16,000 colleagues representing over 120 nationalities. And although we come from all over the world, we are united by the drive to create amazing experiences and everlasting memories for all.
