Job Description

You want to play a part in making NSW a better place to work, live and travel.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role you will

In this role, you will lead the branch’s performance and risk reporting, making sure information is clear, accurate, and actionable for decision-makers.

You’ll help shape reporting processes, provide meaningful insights, and improve how data is collected, analysed and presented.

By combining strong analytical skills with a collaborative approach, you’ll make it easier for the branch to monitor performance, identify risks early, and make confident decisions to deliver strategic outcomes.

Taking a portfolio-wide view, you’ll highlight trends, risks, and opportunitie s across multiple projects and programs, and provide recommendations that help the branch deliver on its strategic priorities.

Key responsibilities:

• Establish and maintain reporting tools and processes to analyse and communicate key business performance metrics, trends and insights.

• Act as the branch reporting process and tools owner, leading continuous improvement for reporting accuracy, efficiency and insight generation.

• Design, enhance and manage dashboards and data visualisations (e.g., Power BI, Tableau) to provide transparent and timely performance insights.

• Ensure performance information is accurate, complete and fit ‑for ‑purpose to support effective business performance management and issue identification.

• Maintain reporting systems that identify and analyse performance and project risks, enabling proactive mitigation strategies.

• Monitor progress against annual business plan deliverables, KPIs and milestones, providing recommendations to support continuous improvement.

• Identify and resolve data inconsistencies to strengthen reliability and alignment across reporting channels.

• Collaborate with stakeholders to embed performance- and risk ‑aware practices and support evidence ‑based decision-making.

For more information on this position and business unit, view the and information pack

About you

You are analytical and collaborative, able to turn complex data into clear, practical insights.

You take pride in delivering high-quality information that helps teams and leaders make confident, evidence-based decisions.

You work well with project teams and stakeholders, explaining findings in plain language, and are organised, calm under pressure, and committed to improving reporting processes and data quality.

You are confident using systems and tools such as SAP Equip, Power BI, or Tableau to gather, validate, and analyse data, translating complex datasets into actionable insights and recommendations.

You build trusted relationships with stakeholders and foster a culture of continuous improvement across the branch.

To succeed in this role, you will have:

• Demonstrated experience in performance reporting, business analytics and risk management in a large or complex organisation.

• Advanced Microsoft Excel skills and experience using dashboarding tools such as Power BI or Tableau.

• Strong analytical and problem ‑solving skills, with the ability to interpret complex data and generate actionable insights.

• Proven ability to develop and maintain reporting frameworks, dashboards and performance monitoring tools.

• Excellent written and verbal communication skills, including the ability to present clear, concise reports to senior audiences.

• Tertiary qualifications in a related discipline and/or relevant industry experience.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers