Job Description

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Please submit your resume in English.

The Proposal Manager will lead a global team responsible for responding to RFxs and related inquiries from both customers and partners for our global sales team, including public and private sector sales. You will ensure our content is persuasive, concise, and compliant. The RFP Manager and supporting team will work together to research, draft, and deliver content for responses to RFxs. You’ll also leverage tools and design processes to drive efficiency and scalability, including curating, growing, and updating a library of content. As a collaborative team, you’ll work effectively with Account Managers and subject matter experts (SMEs) in legal and information security to gather, organize, and synthesize content. You should be an excellent writer with the ability to convey complex ideas in easily understood customer-focused responses. You must understand RFx requirements and synthesize technical discussions.

• Work collaboratively to identify and write content for RFx (e.g. RFP, RFQ, RFI) responses
• Craft compelling proposal narratives that synthesize both existing content and new inputs from SMEs, in alignment with strategic proposal objectives
• Independently gather, organize, and synthesize information from diverse KnowBe4 stakeholders, including those from sales, product, legal, information security and other organizations
• Use the appropriate channels and workflows when working with legal or other departments on the filling out of RFPs, RFQs, and RFIs
• Curate, grow, and update our team library of approved content, driving and organizing proposal content to maximize reuse effectiveness and utility
• Develop and maintain good relations and coordination with legal and InfoSec in the accomplishment of above
• Drive continuous improvement initiatives related to the above responsibilities
• Candidates should be comfortable creating documents that meet compliance requirements, align with sales objectives, provide clear technical and non-technical information, and encourage government customers to adopt KnowBe4
• Handle time keeping and time off reporting for direct reports
• Hire, promote, discipline, and terminate subordinate employees, or suggest and recommend hiring, promoting, disciplining, and terminating subordinate employees for consideration be given particular weight

Requirements:

• Bachelor’s degree or equivalent work experience
• Exhibit strong leadership, drive results with high attention to detail
• Minimum 10 years of professional experience in proposal writing role
• Minimum 10 years of experience working with company stakeholders across functional competencies and management levels
• Candidates should be flexible to work in shifts to support Global Customer requirements.
• Minimum 10 years of experience delivering high quality content on tight, customer-driven timelines
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Experience with Salesforce a plus
• Strong verbal communications
• Excellent written communication skills
• Excellent grammar
• Excellent time management and organization skills
• Superior customer service skills
• Team oriented with strong collaborative skills
• Willing to go the extra mile

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.