Job Description

Manager – Quality Assurance – Direct Imports & Private Label

• Oversee supplier quality management to ensure compliance with company and regulatory standards
• Manage product testing, inspections, and quality evaluations across imported and private label products
• Conduct and review sensory evaluations to ensure product consistency and quality
• Ensure packaging and labelling compliance with applicable regulations and guidelines
• Perform risk assessments and lead issue resolution for quality-related concerns
• Maintain quality documentation, reporting, and audit records
• Manage customer complaints and implement corrective and preventive actions
• Collaborate with suppliers, internal teams, and external stakeholders to drive quality improvements
• Ensure adherence to government regulations, gazette notifications, and compliance requirements
• Support continuous improvement initiatives to enhance quality standards and processes

Candidate Profile :

• Bachelor’s degree in Food Science, Quality Management, Supply Chain, or a related field
• 5+ years of experience in quality assurance, preferably in FMCG, imports, or private label environments
• Strong knowledge of quality standards, regulatory requirements, and compliance processes
• Experience in supplier quality management and conducting audits
• Familiarity with product testing, inspection processes, and sensory evaluation techniques
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to manage multiple priorities and work cross-functionally
• Proficiency in Microsoft Office (especially Excel and reporting tools)
• High attention to detail and a strong commitment to quality excellence

If you think you have what it takes to be successful in this challenging role, please click on Apply Now An attractive remuneration is on offer for the right candidate.

Hayleys is an Equal Opportunity Employer.