First Tech Federal Credit Union

Manager, Quality Assurance (Credit Risk)

First Tech Federal Credit Union  •  $130k - $150k/yr  •  Marlborough, MA / Hillsboro, OR (Hybrid)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

This role leads a critical function responsible for ensuring the organization’s risk appetite is being translated appropriately and consistently. This position oversees a team of specialized analysts who conduct postexecution reviews of operational decisions to verify their soundness, provide a credible challenge to firstline activities, and manage a collaborative rebuttal process that ensures accuracy, fairness, and transparency in final reporting.Here's what you can expect from the job and what you need to be successful:Job Duties
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Develop and execute a quality assurance review plan.
  • Supervise detailed reviews to verify compliance with policies, and quality of associated rationale.
  • Supervise the detailed review of judgmental decisions in business area.
  • Act as the primary point of escalation for disagreements, providing objective adjudication on decisions.
  • Facilitate the rebuttal process by sharing preliminary findings with key stakeholders, allowing them to challenge findings or provide missing information.
  • Synthesize findings into monthly quality reports for Senior Leadership.
  • Identify weaknesses and collaborate across teams to recommend specific updates to policies or training programs.
  • Mentor and develop a team, ensuring consistency in standards and technical proficiency across the department.
Essential Skills
  • 5+ years of experience in enterprise risk risk governance, and post-execution review
  • Minimum one-year experience as a people leader
  • Expertise in consumer credit underwriting (mortgage, auto, credit card, or personal loans) with a deep understanding of the credit lifecycle, from originations through collections and recovery
  • Knowledge of consumer-specific regulations
  • Familiarity with consumer collateral valuation methods
  • Ability to interpret consumer credit scores, roll-rates, vintage performance data, and familiarity with basic statistical concepts, such as sampling
  • Strong interpersonal skills to navigate the rebuttal process with business units while maintaining the independence of the Second Line
  • Required Education Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.
Location:   Hillsboro, OR 97124 | Marlborough, MA 01752 | (HYBRID)Target Compensation: $130k - $150k annually + Annual BonusBenefits options include: 
  • Traditional medical, dental, and vision coverage
  • 401K matching up to 5% per pay period
  • Paid Time Off (PTO): You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40-hours of sick time, and three personal days, which will refresh annually
  • 11 paid federal holidays
  • Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer/ sponsorship for this position      #LI-KW1
First Tech Federal Credit Union

About First Tech Federal Credit Union

Unlike banks, we exist to serve our members, not to make a profit. Instead, we put our time, money, passion, experience, smarts, elbow grease and whatever else we can muster up to work for our members, employees and communities. It’s our secret weapon that turns promises into action: investment in you.

We’re committed to helping you go further with your money at every stage of your life. At more than 540,000 members, we serve the world’s most forward-thinking companies, including HP, Microsoft, Amazon, Nike and more. So follow us at First Tech and start investing in you.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Hillsboro, Oregon
Year Founded
1961
Social Media