Job Description

SECTION I: ROLE INTRODUCTION Outlines the basic information of the role. Job Title Manager – Quality Reporting To Senior VP Location Gangaikondan Grade/ Level 1D Job Objective Responsible for implementing, monitoring, and improving the Quality Management System (QMS). The role ensures compliance with applicable standards, customer requirements, and statutory regulations to deliver defect-free products/projects and continuous improvement across operations. Key Responsibilities Responsibilities KPIs 1)

• Implement and maintain ISO 9001 and other applicable quality standards.
• Ensure compliance with company quality policies, procedures, and work instructions.
• Assist in preparing and updating quality manuals, SOPs, and formats.
• Drive continuous improvement initiatives across departments.

2)

• Monitor incoming, in-process, and final inspections to ensure quality compliance.
• Ensure adherence to Inspection & Test Plans (ITP) and Quality Control Plans.
• Analyze inspection results and initiate corrective and preventive actions (CAPA).
• Ensure calibration of measuring and testing equipment.

3)

• Plan and conduct internal quality audits and support external audits.
• Ensure timely closure of audit observations and non-conformities.
• Coordinate with certification bodies, customers, and third-party auditors.
• Ensure statutory and customer compliance at all times.

4)

• Maintain quality records, inspection reports, and test certificates.
• Prepare periodic quality performance reports for management review.
• Track quality KPIs, rejection trends, and improvement actions.

SECTION VI: ROLE PROFILE REQUIREMENTS Education

• Bachelor’s Degree in Engineering
• (Mechanical / Electrical / Electronics / Industrial / Production / Quality Engineering)

OR

• Diploma in Engineering with relevant and extensive experience in Quality Management

Experience

• 10–15 years of overall experience in Quality Assurance / Quality Control
• Minimum 2–3 years in a supervisory or managerial role

Competencies CORE COMPETENCIES LEADERSHIP/ BEHAVIORAL COMPETENCIES

• Quality Management Systems (ISO 9001)
• Quality Assurance & Quality Control processes
• Inspection & Test Plans (ITP)
• Audit planning and compliance management
• Root Cause Analysis & CAPA
• Supplier and vendor quality management
• Documentation control & record management
• Statistical Quality Tools (7 QC tools, Pareto, SPC – basic)
• Strong analytical and problem-solving skills
• Attention to detail and process orientation
• Decision-making and accountability
• Team leadership and people development
• Effective communication and coordination
• Conflict management and issue resolution
• Customer-focused mindset