Job Description

Build an Aviation Career You’re Proud Of

We’re committed to the quality of work we do at every level. You’ll achieve more with us through our training, high standards, and focus on preparation. Help us set the bar high across our entire organization so we can keep making an impact on the aviation world.

Help us set the bar high across our entire organization so we can keep exceeding customer expectations. You’ll play a vital role in ensuring the reliability of aviation repair and maintenance through training and preparation.

What You'll do:

Develop, implements, and monitors business unit quality policies and procedures consistent with company and strategic business unit objectives. Manages strategic business unit quality activities and resources.

Continuously monitors quality data (warranty, product rectification, customer satisfaction, etc.) for improvement opportunities across the business unit. Works with the business unit strategic group to select, manage, and facilitate continuous improvement initiatives.

Manage the development and maintenance of methods and systems for measuring the degree by which the business unit’s quality goals, objectives and standards are being met.

Lead and participates in the business unit quality audit and corrective action process by providing training, facilitation, recommendations and leadership, as required, to achieve optimal results. Assists external auditors from various quality associations. Monitors, reviews and conducts sub-contractor audits in liaison with supplier development.

Interface with marketing, operations and engineering to establish quality requirements on individual products and services on the basis of customer needs, the fit, form and function of the product, and to ensure that quality considerations are properly addressed as early as possible in the product or process design stage.

Monitors warranty procedures including investigation, root-cause, corrective action and follow-up to ensure that continuous improvement is occurring.

Collects and analyzes quality data for the purpose of identifying trends with respect to non-conformance documents

Analyzes, evaluates, and presents information concerning factors such as business situations, production capabilities, remanufacturing problems, statistical trends, and proposed process changes. Reviews factors in light of quality of product and reliability of quality during production.

Researches, compiles, and reviews company procedures.

Maintain currency on regulatory requirements and quality standards.

Seek new quality methodologies for implementation in support of business unit strategic initiatives.

Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.

Actively participates in the appropriate management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes.

Carries out special projects as assigned.

Position Requirements

3-5 years of strong planning, organizational, analytical, leadership, interpersonal, decision making, oral and written communication skills.

1-3 years of experience with airworthiness certification requirements and regulatory bodies (TC, CAAC, FAA, etc.) applicable to business unit needs.

1-3 years of prior Quality experience as it relates to FAA Part 145 Repair Station and prior FAA exposure with FSDO office.

2-4 years of thorough knowledge of ISO 9000 quality system requirements

2-4 years of thorough knowledge of internal audit policies and procedures.

2-4 years of working knowledge of production management computer systems.

1-3 years of prior or current supervisory experience in a manufacturing or aerospace environment, or airline maintenance.

Bachelor’s degree in mechanical, industrial, or aerospace engineering; or equivalent / A&P certificate.

Must be authorized to work in the U.S.

Raising the Standard of Excellence since 1911