Job Description

Essential Duties and Tasks

• Manage programs and activities of the quality department
• Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
• Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
• Participate in the development, implementation and administration of quality specifications and systems.
• Monitor and report on progress against metrics and goals
• Visit customers and suppliers when necessary.
• Responsible for all activities associated with internal and external
• Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
• Monitor site quality and food safety metrics and develop counter measures as needed.
• Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
• All other duties as assigned.

Qualifications, Education and Experience

• BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
• Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
• Strong data management skills preferred.
• Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
• Effective coaching, training and facilitating experience.
• Solid working knowledge of quality processes and related manufacturing
• Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook

• Maintains strict confidentiality and protects privacy of confidential/sensitive information.
• Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
• Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
• Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
• Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

Other Duties

Always take ownership and be accountable for your actions. This job description is a tool for you to follow while at ProAmpac. Other job duties may be assigned to you, this outline is not to be considered a detailed description and you may have other duties/projects assigned to meet business needs. Good and reliable attendance, positive attitude and at or above job specific metrics and/or goals will reflect on your annual review. Always take ownership of your job and team.

EEO Statement

ProAmpac provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other classification protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed