Job Description

AAA Club Alliance (ACA) is hiring a Public Relations Manager to join our team in Cincinnati!

The Public Relations Manager partners with senior leadership to design and execute integrated communications strategies that strengthen organizational reputation, advance public policy priorities, and elevate brand credibility across key audiences. This role blends public relations strategy, media engagement, and stakeholder communications to influence perception, manage risk, and support mission‑aligned outcomes. The Public Relations Manager serves as a spokesperson for ACA and acts as a trusted advisor to executive leadership. Our ideal candidate will be a confident public speaker with experience in media relations, crisis management, and executive level communication.

What We Offer:

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

• Competitive annual salary; the starting base compensation for this position is: $91,871-114,373*

• Annual Bonus + Annual Merit Increase Eligibility

• Hybrid schedule (3 days on-site weekly)

• Comprehensive health benefits package

• Generous paid time off accrued during your first year

• 401(K) plan with company match up to 7%

• Professional development opportunities and tuition reimbursement

• Paid time off to volunteer & company-sponsored volunteer events throughout the year

• Other benefits include a complimentary AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

What You’ll Do:

• Develop and lead comprehensive public relations and communications strategies aligned with organizational objectives, reputation goals, and public policy priorities.

• Serve as a primary spokesperson, representing the organization with media, government entities, community partners, and industry stakeholders.

• Proactively manage media relations, including narrative development, pitch strategy, press outreach, and relationship management across print, broadcast, and digital outlets.

• Anticipate, assess, and manage emerging issues and reputational risks; lead crisis communications planning and response efforts in partnership with legal and executive leadership.

• Create and oversee high‑quality communications content, including press releases, executive messaging, talking points, speeches, and digital assets.

• Measure and report on public relations effectiveness using media analytics, KPIs, and impact metrics to inform strategy and demonstrate ROI.

• Collaborate cross‑functionally with marketing, government affairs, legal, and senior leadership to ensure consistent messaging and integrated communications execution.

• Lead media briefings, public events, and community engagement initiatives that support brand visibility and advocacy goals.

• Manage external agencies, consultants, and partners as needed.

• Stay informed on emerging communications tools, digital platforms, and technologies to continuously improve outreach and engagement.

• Support budgeting and expense management related to communications initiatives.

• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in Communications, Public Relations, Journalism, Public Affairs, or a related field; advanced education or professional certification (e.g., APR) preferred.

• Minimum of 7 years of progressive experience in public relations, strategic communications, or public affairs, with demonstrated ownership of communications strategy.

• Proven experience in media relations, issues management, and executive‑level communications.

• Strong strategic thinking, problem‑solving, and project management skills.

• Experience supporting or leading crisis communications and reputational risk mitigation.

• Exceptional written and verbal communication skills; confident public speaker.

• Ability to collaborate effectively with senior leaders and cross‑functional partners.

• Proficiency with digital, social, and earned media channels as part of an integrated communications strategy.

• Familiarity with government, regulatory, or public policy environments preferred.

• Advanced proficiency in standard business tools and communications technologies.

Why This Role:

This role collaborates cross‑functionally to shape narratives, proactively manage issues, and ensure consistent, high‑impact communications across earned, owned, and shared channels. If you’re a strategic communicator with a passion for shaping brand reputation, we invite you to apply and bring your expertise to make a meaningful impact on our team.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Media - Journalism - Newspaper