Resolve Pain Solutions

Manager, Provider Recruitment and Engagement

Resolve Pain Solutions  •  Atlanta, GA (Onsite)  •  17 days ago
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Job Description

Resolve Pain Solutions is seeking a Manager, Provider Recruitment & Engagement to lead the physician and advanced practice provider (APP) talent lifecycle across the organization’s markets. Reporting to the Chief of Staff, this role will manage recruiting activity from initial sourcing through signed agreement, licensing and credentialing coordination, onboarding, productive start, and early-tenure engagement.

The Manager will maintain an active pipeline of physician and APP candidates, coordinate a high-quality candidate experience, support offer development and closing, and ensure provider starts are not delayed by avoidable licensing, credentialing, onboarding, or readiness issues.

The Manager will interact regularly with senior leadership, physician partners, Regional Business Managers, clinical leaders, HR, credentialing, and outside recruiting partners. The position will support provider capacity, timely hiring, and provider retention across Resolve’s markets.

Key Responsibilities

Provider Recruitment Strategy

  • Support the leadership team, clinical leadership, and Regional Business Managers in executing physician and APP staffing plans.
  • Maintain provider recruiting pipeline records, including candidate stage, market fit, compensation considerations, last contact, next action, target date, and risks.
  • Prepare recurring succession planning, staffing, vacancy, pipeline, and start-risk updates for leadership review.

Sourcing & Candidate Development

  • Execute and coordinate sourcing through direct outreach, recruiting firms, networks, referrals, job boards, and other channels.
  • Build relationships with physician and APP candidates, training programs, recruiters, and referral sources.
  • Coordinate candidate screening, interviews, and maintain accurate activity records in designated CRM and workflow tools.

Candidate Experience & Closing

  • Coordinate candidate site visits, including itineraries, physician and leadership meetings, local logistics, and post-visit follow-up.
  • Support offer development by organizing compensation inputs, approvals, candidate priorities, negotiation history, and closing strategy.
  • Identify stalled opportunities and withdrawal risks; escalate with practical recommendations.

Licensing, Credentialing & Onboarding

  • Maintain an end-to-end provider start tracker covering licensing, credentialing, background checks, contracts, payer enrollment where applicable, relocation, and documentation.
  • Coordinate with credentialing, HR, compliance, legal, and Regional Business Managers to resolve start-date risks.
  • Maintain continuity from acceptance through the first 90–180 days and conduct structured provider check-ins.

Provider Engagement & Retention

  • Support retention through regular touchpoints, stay-interview processes, issue identification, and follow-up planning.
  • Coordinate provider communication around coverage needs, ASC schedules, APP deployment, clinical initiatives, and operating changes.
  • Document provider concerns, commitments, and escalation needs; prepare concise recommendations for leadership.

Reporting & Documentation

  • Produce recurring recruiting, onboarding, vacancy, and provider-engagement reports.
  • Maintain candidate summaries, site-visit materials, onboarding checklists, retention-risk records, and reusable process documentation.

Qualifications

Required

  • 4–7 years of experience in physician recruitment, APP recruitment, provider relations, healthcare talent acquisition, or multi-site healthcare operations.
  • Experience managing candidate pipelines, interviews, site visits, offer processes, and candidates through start.
  • Experience with physician or APP licensing, credentialing, onboarding, or provider-start processes.
  • Strong organizational and communication skills, with the ability to manage multiple active searches.
  • Ability to travel regularly to practice markets and candidate visits.

Preferred

  • Experience recruiting for a specialty physician-practice platform, ambulatory care organization, ASC, or multi-site healthcare business.
  • Familiarity with physician compensation structures, employment agreements, and provider onboarding requirements.
  • Experience with CRM, applicant-tracking, workflow, or recruiting-management tools.
  • Experience with provider retention, engagement, or post-hire practice integration.

Key Attributes

  • Highly responsive and disciplined in follow-up.
  • Credible, polished, and relationship-oriented with physicians and APPs.
  • Comfortable balancing candidate advocacy with organizational standards and operating needs.
  • Able to identify risks early and escalate practical solutions.
  • Able to translate a complex provider pipeline into concise, decision-ready updates.Position Overview
  • Resolve Pain Solutions is seeking a Manager, Provider Recruitment & Engagement to lead the physician and advanced practice provider (APP) talent lifecycle across the organization’s markets. Reporting to the Chief of Staff, this role will manage recruiting activity from initial sourcing through signed agreement, licensing and credentialing coordination, onboarding, productive start, and early-tenure engagement.
  • The Manager will maintain an active pipeline of physician and APP candidates, coordinate a high-quality candidate experience, support offer development and closing, and ensure provider starts are not delayed by avoidable licensing, credentialing, onboarding, or readiness issues.
  • The Manager will interact regularly with senior leadership, physician partners, Regional Business Managers, clinical leaders, HR, credentialing, and outside recruiting partners. The position will support provider capacity, timely hiring, and provider retention across Resolve’s markets.
  • Key Responsibilities
  • Provider Recruitment Strategy
  • Support the leadership team, clinical leadership, and Regional Business Managers in executing physician and APP staffing plans.
  • Maintain provider recruiting pipeline records, including candidate stage, market fit, compensation considerations, last contact, next action, target date, and risks.
  • Prepare recurring succession planning, staffing, vacancy, pipeline, and start-risk updates for leadership review.
  • Sourcing & Candidate Development
  • Execute and coordinate sourcing through direct outreach, recruiting firms, networks, referrals, job boards, and other channels.
  • Build relationships with physician and APP candidates, training programs, recruiters, and referral sources.
  • Coordinate candidate screening, interviews, and maintain accurate activity records in designated CRM and workflow tools.
  • Candidate Experience & Closing
  • Coordinate candidate site visits, including itineraries, physician and leadership meetings, local logistics, and post-visit follow-up.
  • Support offer development by organizing compensation inputs, approvals, candidate priorities, negotiation history, and closing strategy.
  • Identify stalled opportunities and withdrawal risks; escalate with practical recommendations.
  • Licensing, Credentialing & Onboarding
  • Maintain an end-to-end provider start tracker covering licensing, credentialing, background checks, contracts, payer enrollment where applicable, relocation, and documentation.
  • Coordinate with credentialing, HR, compliance, legal, and Regional Business Managers to resolve start-date risks.
  • Maintain continuity from acceptance through the first 90–180 days and conduct structured provider check-ins.
  • Provider Engagement & Retention
  • Support retention through regular touchpoints, stay-interview processes, issue identification, and follow-up planning.
  • Coordinate provider communication around coverage needs, ASC schedules, APP deployment, clinical initiatives, and operating changes.
  • Document provider concerns, commitments, and escalation needs; prepare concise recommendations for leadership.
  • Reporting & Documentation
  • Produce recurring recruiting, onboarding, vacancy, and provider-engagement reports.
  • Maintain candidate summaries, site-visit materials, onboarding checklists, retention-risk records, and reusable process documentation.
  • Qualifications
  • Required
  • 4–7 years of experience in physician recruitment, APP recruitment, provider relations, healthcare talent acquisition, or multi-site healthcare operations.
  • Experience managing candidate pipelines, interviews, site visits, offer processes, and candidates through start.
  • Experience with physician or APP licensing, credentialing, onboarding, or provider-start processes.
  • Strong organizational and communication skills, with the ability to manage multiple active searches.
  • Ability to travel regularly to practice markets and candidate visits.
  • Preferred
  • Experience recruiting for a specialty physician-practice platform, ambulatory care organization, ASC, or multi-site healthcare business.
  • Familiarity with physician compensation structures, employment agreements, and provider onboarding requirements.
  • Experience with CRM, applicant-tracking, workflow, or recruiting-management tools.
  • Experience with provider retention, engagement, or post-hire practice integration.
  • Key Attributes
  • Highly responsive and disciplined in follow-up.
  • Credible, polished, and relationship-oriented with physicians and APPs.
  • Comfortable balancing candidate advocacy with organizational standards and operating needs.
  • Able to identify risks early and escalate practical solutions.
  • Able to translate a complex provider pipeline into concise, decision-ready updates.
Resolve Pain Solutions

About Resolve Pain Solutions

Resolve Pain Solutions is a dynamic management service organization dedicated to providing administrative and operational support for pain management practices. Founded by CEO Eric Schnapp and created as an offshoot of the esteemed Mays & Schnapp Neurospine and Pain – a 40-year practice and the only Commission on Accreditation of Rehabilitation Facility (CARF) certified interdisciplinary pain rehabilitation outpatient program in the state of Tennessee and surrounding area – Resolve Pain Solutions comprises specialized departments encompassing billing, marketing, operations, human resources, finance, and accounting. Our mission is to empower pain management clinics with efficient and effective solutions thereby reducing their administrative burden, enabling them to focus on providing exceptional care to their patients. Resolve Pain Solutions is the partner of choice for pain management practices seeking to thrive in today’s healthcare landscape.

Industry
Administrative & Office
Company Size
11-50 employees
Headquarters
Atlanta
Year Founded
Unknown
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