Job Description

Providence is calling for Manager Prospect and Systems Management - Hybrid

The Manager, Prospect and Systems Management is a key member of the Prospect Management team, which encompasses four integrated functional areas: Prospect Management, Research, Analytics, and Pipeline Development. Reporting to the Senior Director, Prospect and Systems Management, the Manager is responsible for providing strategic leadership and operational oversight for prospect management and research functions that support foundation teams across Providence.

As a strategic partner to philanthropy leadership and frontline fundraisers, the Manager develops and implements enterprise-wide prospect management practices, drives portfolio optimization, advances pipeline growth strategies, and promotes consistent use of prospect data, processes, and performance standards.

Core Responsibilities

Planning and Operations

• Develop, implement, monitor, and report on portfolio performance metrics, prospect management goals, and research services.
• Lead the development and continuous improvement of prospect management policies, procedures, and operational practices.
• Identify operational risks and process improvement opportunities; develop recommendations and implement corrective action plans.
• Manage the strategy, execution, and timely delivery of prospect management and research services that support fundraising priorities across multiple foundations, markets, and service lines.
• Evaluate portfolio health, optimize prospect assignments, and drive pipeline growth systemwide.
• Prepare, analyze, and present prospect management reports, including portfolio performance, pipeline projections, opportunity mapping, and fundraising trends.
• Ensure data integrity and adherence to prospect management standards within Blackbaud CRM and related systems.
• Stay informed of emerging technologies, tools, and industry best practices to enhance prospect management and research effectiveness.

Leadership

• Lead, mentor, and develop a team of prospect management and research professionals.
• Establish clear performance expectations, goals, and development plans for team members.
• Provide ongoing coaching, feedback, and performance management to foster employee growth and engagement.
• Promote a collaborative, customer-focused, and high-performing team culture.
• Manage staff workload and priorities to ensure high-quality, timely service delivery.

Prospect Management and Research

• Serve as the primary prospect management partner for assigned foundations and service areas.
• Collaborate with gift officers and fundraising leaders to develop and execute prospect strategies that advance donor engagement and philanthropic revenue.
• Facilitate portfolio reviews and provide recommendations regarding prospect qualification, assignment, movement, and solicitation readiness.
• Oversee prospect identification and qualification efforts to ensure a robust pipeline of major and principal gift opportunities.
• Direct the delivery of prospect research services, including wealth screening, capacity ratings, relationship mapping, and strategic analysis.
• Provide strategic recommendations based on research, analytics, and fundraising trends to support decision-making and resource allocation.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree Or an additional 5+ years of related work experience in lieu of the degree
• 5 years Nonprofit development and/or prospect management related work experience, preferably in a health care or education setting.
• 3 years Coaching, mentorship, supervisory or similar leadership experience.

Preferred Qualifications:

• Experience with Blackbaud CRM or comparable relationship fundraising database.

Salary Range by Location:

• California: Humboldt: Min: $63.50, Max: $100.26
• California: All Northern California - Except Humboldt: Min: $71.25, Max: $112.48
• California: All Southern California - Except Bakersfield: Min: $63.50, Max: $100.26
• California: Bakersfield: Min: $60.92, Max: $96.18
• Oregon: Non-Portland Service Area: Min: $56.79, Max: $89.66
• Oregon: Portland Service Area: Min: $60.92, Max: $96.18
• Washington: Western: Min: $63.50, Max: $100.26
• Washington: Southwest - Olympia, Centralia & Below: Min: $60.92, Max: $96.18
• Washington: Eastern: Min: $54.21, Max: $85.59
• Washington: Southeastern: Min: $56.79, Max: $89.66

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.