Job Description

Join Team CARFAX as a Manager - Project Services! Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!
We’re seeking a Manager, Project Services to lead a team within the Project Services Project Management Office (PMO) that is focused on overseeing the administration and support of multiple work management applications, ensuring seamless operations, and for providing comprehensive support to Project Services, CARFAX Technology, and the broader CARFAX organization to drive enhanced effectiveness and efficiency. You’ll work hand in hand with a team of project managers, a driven set of technologists, and business and technology leaders from across the enterprise. You’ll leverage and balance a passion for agile software development with the application of sound project management practices. This role has an expectation of 4 days in the office per week. This is subject to change based on future business needs. What you’ll be doing:

• Supervise and mentor a team of project managers, analysts and application administrators, fostering a culture of professional growth and high performance.
• Oversee the administration and support of work management applications, ensuring optimal functionality and user satisfaction across the organization.
• Lead and execute process improvement initiatives aimed at increasing organizational productivity.
• Lead the strategy around incorporating PMO processes into work management applications, providing thought leadership and leading the implementation of identified changes.
• Handle application contract negotiations, licensing agreements, purchase orders, and invoicing to ensure compliance and cost-effectiveness.
• Manage the department’s SaaS budget, ensuring responsible allocation of resources and alignment with strategic objectives.
• Oversee coordination and dissemination of process and application communications to ensure clarity and alignment among stakeholders and end-users.
• Develop and deliver performance metrics and portfolio reports, providing actionable insights for leadership and stakeholders.
• Create and maintain operational documentation and artifacts to promote transparency and support successful project delivery.

What we’re looking for

• Bachelor’s Degree, or combination of 8+ years of combined experience in project/program management or equivalent combination of education and experience
• Demonstrated ability to improve Project Management function and effectiveness by identifying opportunities and implementing process improvements
• Hands-on experience and comfort with managing multiple complex projects concurrently
• Proven ability to successfully lead project teams of 10+ people across multiple locations
• Proven history of promoting sound and proven project management practices including the delivery of projects using an agile methodology
• Proficient with project management tools such as Confluence and Jira, and excellent command of MS Office Suite
• Experience handling contract negotiations with SaaS providers preferred
• PMI certifications including PMP, PMI-ACP, and Scrum Alliance certifications such as CSPO or CSM are strongly preferred

What’s in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces.

Don’t just take our word for it:

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work