Job Description

Compensation Pay Range:

$58.74-$69.12

Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.

Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

Reporting to the Chief Capital Planning and Development Officer, the Manager - Project Management Office (PMO) provides leadership in establishing, implementing and overseeing project management office within Facilities Management, Planning & Development Department (FMPD) at CHEO. The Manager drives the implementation of a standardized approach to project management and processes development per MOH Capital Planning and Policy Manual and Project Management Institute (PMI) Guidelines. The Manager will be working collaboratively with all internal stakeholders and operational colleagues to ensure advancement and reporting on all major capital projects, master planning and redevelopment. The manager will also coach and mentor FMPD staff in project and operations management methodologies aligned with the industry standards.

PRINCIPAL DUTIES

• Work with departmental leadership to develop a shared vision for operational effectiveness and efficiency in alignment with departmental goals.
• Assist Directors in managing the annual planning process and cycle to develop priorities and initiatives to advance the departmental goals and their alignment with organizational strategic plan, including developing, implementing and overseeing key performance indicators (KPI’s) and reporting processes for the department.
• Establish and oversee a project management office (PMO), which provides resources and support to key capital and facilities operation projects, revised on an ad hoc, quarterly, and annual basis. Ensure all capital projects align with organization goals, prioritize initiatives, and manage the portfolio roadmap.
• Align project management resources to the agreed upon project priorities, analyze financial data, forecast resource capacity, and allocate resources across projects.
• Establish and enhance governance structures of capital projects. Develop Project Management and Facilities Management operational frameworks. Support in preparation of Post-Construction Operating Plans (PCOPs) to align future staffing and funding with the existing and additional future physical capacity.
• Coach, train and guide project management and facilities management staff for their professional development and to improve efficiency and consistency.
• Develop and communicate team accountabilities, performance targets, and measures, as well as monitoring, evaluating and improving team performance.
• Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
• Perform other related duties as required and assigned.

QUALIFICATIONS

• Master’s degree in business, project management, engineering, health administration or other related fields (Essential)
• Project Management Certification (PMP) (Essential)
• 10 years of progressive work experience project, program, portfolio management in corporate environment (Essential)
• Experience working in or leading a project management office (Preferred)
• Advanced understanding of project management life cycle and change management principles for effective planning, design, communication, implementation, and evaluation (Essential)
• Ability to write clear, concise reports and briefings for senior management that includes strategic advice and recommendations on key issues (Essential)
• Strong problem-solving and critical-thinking abilities, leveraging data for informed decisions (Essential)
• Strong leadership skills to support an excellent team culture (Essential)
• Advanced proficiency project management tools and methodologies, including Microsoft Office tools (Word, Excel, PowerPoint) and other PM software (Essential)
• Exceptional interpersonal and relationship management skills, fostering collaboration with internal and external stakeholders (Essential)
• Excellent written and verbal communication and presentation skills, emphasizing clear reasoning and issue resolution (Essential)
• Results oriented, demonstrating urgency, initiative, and exceptional organizational skills with attention to detail (Essential)
• Strong negotiation, influencing, and conflict resolution skills (Essential)
• Ability to present complex data in a clear and understandable manner to stakeholders at various levels of the organization (Essential)
• Ability to work both independently and collaboratively, consistently delivering positive results (Essential)
• Demonstrated ability in strategy deployment and reporting, effectively communicating with leadership, and driving successful outcomes (Essential)
• Bilingualism (French/English) (Preferred)

*Timeline may be extended or shortened based on operational needs.

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.