The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.
If you are a current AESO employee or contractor, please view openings and apply through our internal site at Workday
About the Role
The Alberta Electric System Operator (AESO) is embarking on a major restructuring of the Alberta energy market. The Restructured Energy Market (REM) program is a significant,organizationwide, multi-year initiative being delivered on an aggressive timeline.
Reporting to the Director, Strategy and Corporate Services, the Manager, Programs Delivery and Business Analysisis responsible forthe end-to-end leadership of a complex enterprise program and product ecosystem within Information Technology.
This role plays a key leadership part inthismulti‑year transformation, including oversight of theEnspireproduct,an integratedinternalplatform that brings together multiple market and enterprise systems to enable critical operational capabilities.
What Success Looks Like
In this role, youwill lead the definition and execution of product strategy and multi‑year roadmaps, drive delivery across a large-scale program portfolio, and ensure reliable, high-performing production environments supported by robust support and operational practices.You bring deep experience in product and program management, operational support models, andpeopleleadership at scale.
What We Offer
This full-time opportunity offers a competitive salary. We also have paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.
Key Accountabilities
Product Strategy & Roadmap Ownership
Own and evolve the product and program roadmap forEnspireand related initiatives, aligning with enterprise and market transformation objectives
Translate strategic priorities into multi-year delivery plans, balancing near-term execution with long-term outcomes
Drive prioritization across competing initiatives based on value, risk, and capacity
Ensure alignment between businessobjectives, product capabilities, and technology delivery
Program & Product Delivery (Enspire)
Lead the delivery of a large-scale, multi-stream program and product portfolio, ensuring alignment to defined strategy and roadmap
Manage interdependencies, risks, and impacts across a complex portfolio
Establish andmaintainstrong program governance, including reporting, escalation, and decision-making frameworks
Define and monitor KPIs and performance metrics to track program and product success
Build strong relationships with business and technology stakeholders
Oversee vendor relationships and external delivery partners
Partner across IT to ensure coordinated and efficient product delivery and support
Support & Operations Leadership
Lead and mature a product support operating model forEnspireand related systems
Oversee incident, change, and problem management processes, ensuring alignment with best practices
Ensure systems meet service level agreements (SLAs) and operational performance expectations
Govern on-call and/or 24/7 support models, including escalation and issue resolution
Ensure accountability for vendor-delivered support services
Drive continuous improvement in system reliability and operational effectiveness
Business Analysis Leadership
Lead and evolve the Business Analysis function, including standards, tools, templates, and methodologies
Ensure consistent, high-quality requirementspracticesacross programs and products
Align BA resources to program and product needs through effective capacity and resource planning
Assess team capability,identifygaps, and proactively build skills
Ensure strong documentation, knowledge transfer, andcontinuitypractices
PeopleLeadership &Team Development
Lead, coach, and develop amid-to-largeteam of professionals, driving performance, engagement, and capability development
Provide hands-on leadership across performance management, coaching, and career development
Foster ahigh performing, engaged team with clear expectations and accountability
Build long-term team capability aligned to evolving program and product needs
WhatYou’llBring to Us
Bachelor’s degree in Computer Science, Business, or a related field (or equivalent experience)
Project Management Professional (PMP)is an asset
Minimum 10 years of experience inproductandprogrammanagement, including ownership of product strategy and roadmap development
Demonstrated experience building and evolving multi‑year product or program roadmaps in complex environments
Proven success delivering large-scale IT programs or integrated product portfolios with multiple stakeholders
Hands-onexperience running or supporting a product support function,including incident, change, and problem management,SLA-based delivery environments,24/7 or on-call support models (preferred)
Proven people leadership experience, including direct management of medium to large teams and responsibility for performance management and staff development
Experience managing external vendors and service providers
Strong strategic thinking with the ability to translate businessobjectivesinto product and delivery outcomes
Excellent stakeholder engagement and influencing skills at senior levels
Deep experience with program governance, risk management, and complex delivery environments
Strong leadership, communication, and facilitation skills
Experience with tools such as Azure DevOps for requirements management and tracking is an asset
Application deadline: July 1, 2026
#LI-Hybrid
If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.
The Alberta Electric System Operator is unable to accept unsolicited agency resumes.
The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Protection of Privacy Act (POPA) of Alberta.
As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.
Our mandate is to provide for the safe, reliable and economic operation of the interconnected electric system and to promote a fair, efficient and openly competitive electricity market.
We do this in four key areas:
Direct The Safe and Reliable Operation of the Grid: We work with industry partners to keep electricity safely and reliably flowing throughout the province. Our System Controllers dispatch generation to meet electricity demand and direct the operation of the transmission system 24/7, 365 days a year. We ensure almost five million Albertans have power when they need it.
Plan the Transmission System: We plan ahead by developing power supply and demand forecasts and scenarios to ensure the right transmission lines are built in the right locations, as cost effectively as possible. We identify needed transmission solutions and work through the regulatory process to secure necessary approvals.
Connect customers to the grid: We ensure customers can connect to the transmission system in a safe and reliable manner. Timely transmission system access is facilitated through the AESO’s Connection Process. Using transmission tariffs, we recover the costs of the transmission system from customers. After deducting our costs of operating the system, we forward the remainder to transmission facility owners.
Operate the Wholesale Electricity Market: Electricity in Alberta is bought and sold through a wholesale market. We operate the market, manage its financial settlement function, and facilitate its ongoing development by designing and implementing market rules to ensure it is a fair, efficient and openly competitive market.
