Job Description

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.

Step Up For Students empowers families to pursue the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential.

Our culture is rooted in two core values:
• Everyone is an asset
• Every event is an improvement opportunity

These values guide how we work together and continuously improve. We expect every team member to bring these principles to life in their daily work.

The Product Manager is responsible for creating the product strategy and delivering a finished product. This position is responsible for the life cycle of a product, managing product delivery along with identifying what the product’s defining features will be in order to delight internal and/or external customers. The product manager will across the organization, collaborating with project managers, software developers, customer service department staff and more, as well as working closely with external partners. This role is responsible for how parents use available funds in intuitive, compliant, and scalable ways.

Location: Remote (United States)

Key Responsibilities:
• Parent-facing commerce and spending experiences.
• Marketplace and service provider integrations.
• Reimbursements, direct pay, and purchase workflows.
• Transaction lifecycle design (authorization → settlement → confirmation).
• UX flows that reduce friction while enforcing policy rules.
• Partner and vendor enablement.

Qualifications:
• Demonstrated success and a proven track record of professional/life experience in specific job functions, projects, industries or military service can substitute for professional experience and/or formal education requirements.
• Requires three to five years’ experience as a full-time product manager, or equivalent combination of education and relevant experience.
• Prior experience in accounting or finance roles.
• Experience in commerce, payments, or spending platforms:
◦ Examples: marketplaces, e-commerce, fintech wallets, reimbursements, payment rails.
• Strong understanding of:
◦ Purchase flows.
◦ Authorization and settlement concepts.
◦ Refunds, reversals, and exceptions.
• While this role is not responsible for accounting systems, you must understand that:
◦ Every dollar spent maps to a PR, PO, and Invoice.
◦ Transactions must align to downstream accounting rules.
◦ Spending actions must be auditable and traceable.

You’ll Stand Out If You Have:
• Experience in commerce, payments, or spending platforms:
◦ Examples: marketplaces, e-commerce, fintech wallets, reimbursements, payment rails.
• Strong understanding of:
◦ Purchase flows.
◦ Authorization and settlement concepts.
◦ Refunds, reversals, and exceptions.
• While this role is not responsible for accounting systems, you must understand that:
◦ Every dollar spent maps to a PR, PO, and Invoice.
◦ Transactions must align to downstream accounting rules.
◦ Spending actions must be auditable and traceable.

Key Competencies:
• Commerce UX and workflow design.
• Transactional systems.
• Vendor and provider integrations.
• User-centered design balanced with financial constraints.
• Comfortable with making decisions with some level of uncertainty.
• Ability to maintain a keen attention to detail and work well under pressure and in a fast-changing environment.
• Must be articulate, a good listener and have the ability to persuade teams to work to their highest potential.

Interview Process:
• Veriff Identity Verification
• Recruiter Video Interview
• Video Panel Interview with Team
• Final Interview with Senior Leadership Member

Why you’ll love working here:
• Award-Winning Culture:
We’ve been named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group and honored as one of the Healthiest Companies by Florida’s First Coast Worksite Wellness Council. Fast Company recognized us as one of the Best Workplaces for Innovators—proof that we foster an environment where big ideas and bold thinking are encouraged.
• Comprehensive Benefits:
Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future.
• Flexibility & Work-Life Harmony:
Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy.
• Growth & Development:
From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way.
• Supportive Professional Environment:
Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace. Collaboration isn’t just encouraged, it’s how we work.

Working Conditions and Equipment Use:
• Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
• Valid driver license with proof of insurance.
• Must be able to lift up to fifteen (15) pounds.
• Frequent use of office machines to include telephone, computer, and printer.

Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.